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26-29 May 2015
Fürstenberghaus
Europe/Berlin timezone
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16-03 - Methods, Tools and Human Factors in IS/IT Management

Place

Location: Fürstenberghaus
Address: Domplatz 20-22 48143 Münster Germany
Room: F153
Date: 27 May 16:30 - 18:00

Description

Information technology and information systems (IT/IS) management and governance is a complex phenomenon. IT/IS management and governance typically involve individuals or groups from various cultures, educational / professional backgrounds, and organizations who work together using various methods (or methodologies/ frameworks) and tools to ensure that the final product will meet the expectations of all stakeholders. They also raise sophisticated problems in terms of value creation, alignment with enterprise strategy and evaluation of return on investment. In order to better understand the intricate problems that can arise in such a complex and dynamic work environment, this track adopts a multi-dimensional approach focusing on both user-centric, as well as, method-centric aspects: Human factors in IS/IT Management: understanding the large variety of human factors that need to be considered during IS/IT Management. Issues such as (but not limited to) lack of proper communication and coordination among team members, task management in a distributed setting, cultural differences etc. This topic also deals with human issues related to IS/IT management in specific project and organizational environments. For example, customer collaboration is important in an agile context, while developer coordination and communication is critical in a globally distributed IS/IT environment. Methods and Tools for IS/IT Management: understanding and explaining the design, adoption, and success of methods (or methodologies/ frameworks) and tools from areas such as (and not limited to) project management, software engineering, method engineering, architecture management, service management, and IS/IT governance. The goal is to foster research by providing deeper insights into factors that affect their successful design, dissemination, and application. Researchers and practitioners interested in submitting papers to this track are encouraged to explore IT/IS management issues related to the above mentioned themes – for example, from a design, behavioral, and technological perspective. Papers may consider different units of analysis: individual, group, or organizational level.

Conveners

  • Session 3
    • Daneva, Maya (University of Twente)
    • Amrit, Chintan (University of Twente)

Timetable | Contribution List

Displaying 3 contributions out of 3
Type: Complete Research Paper Session: 16-03 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
After more than 25 years of research on information technology outsourcing (ITO) in general and ITO client-vendor relationships in particular, an already comprehensive body of knowledge is available on this important topic and related phenomena. This study sheds further light on the existing knowledge on ITO client-vendor relationships by applying social network analysis and content analysis metho ... More
Presented by Nikolaus SCHMIDT, Christoph ROSENKRANZ on 27/5/2015 at 16:30
Type: Complete Research Paper Session: 16-03 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
This research examines how business-IT alignment at the operational level in hospitals is constituted and how operational business-IT alignment facilitates value creation. A conceptual model of operational alignment is developed and empirically tested in German hospitals. Conceptualized as cross-functional interconnectedness enabling purposeful collaborative processes between business and IT, it i ... More
Presented by Andy WEEGER, Heiko GEWALD on 27/5/2015 at 17:00
Type: Complete Research Paper Session: 16-03 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Software development teams must be able to react rapidly to changing customer requirements. Therefore, agile software development methodologies have evolved in the last decades. Interpersonal and social skills, which are influenced by personality traits, are of fundamental importance for a successful agile software development. While the significance of the human factor is widely acknowledged, sca ... More
Presented by Ruth BAUMGART, Roland HOLTEN on 27/5/2015 at 17:30
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