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26-29 May 2015
Fürstenberghaus
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Contribution List

Displaying 282 contributions out of 282
Type: Research-in-Progress Paper Session: Poster Session
Track: 01 - The Networked Society
The emerging digital cryptocurrency Bitcoin has made waves in mainstream media across the globe, as have the numerous extreme events that have rocked it. One such event, the bankruptcy of a prominent Bitcoin exchange called Mt.Gox, particularly shocked the emerging sociotechnical field. However, it is not clear how the numerous entrepreneurial firms operating in this field survived this shock. ... More
Presented by Marcel MORISSE on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 07-04 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Received medical services are increasingly discussed and recommended on physician rating websites (PRWs). The reviews and ratings on these platforms are valuable sources of information for patient opinion mining. In this paper, we have tackled three issues that come along with inconsistency analysis on PRWs: (1) Natural language processing of user-generated reviews, (2) the disagreement in polarit ... More
Presented by Michaela GEIERHOS, Frederik BÄUMER on 28 May 2015 at 13:30
Type: Complete Research Paper Session: 01-01 - The Networked Society
Track: 01 - The Networked Society
Terms such as Network Society or Information Society have gained enormous importance within European policy work and the European Commission’s aim to create and stabilise a European Union or European Community which is innovative and inclusive. Indeed many governments see their responsibility in ensuring the inclusion of the regions they represent in a ‘Networked Society’, and in doing so, e ... More
Presented by Juliane JARKE on 28 May 2015 at 11:30
Type: Complete Research Paper Session: 07-02 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
This study approaches online social networking from the opposite direction, focusing on unsociability, in an attempt to find out how friendships are negotiated and terminated online. The research data was obtained via an online survey (N=107) targeted to SNS users. The findings show that Facebook is closely connected to offline social life, and the fading of offline relationship was the most commo ... More
Presented by Sanna MALINEN on 28 May 2015 at 10:00
Type: Complete Research Paper Session: 02-02 - Big Data
Track: 02 - Big Data
This paper analyses a new type of business operations that mediate the production and consumption of music. Online environment has largely abolished constraints on the variety of music that can be economically distributed, but, at the same time, it reveals another problem. How do people learn what music items do they want to listen to? In the music industry, the product space consists of thousands ... More
Presented by Aleksi AALTONEN, Akarapat CHAROENPANICH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 17-01 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Multi-sourcing, the blending of services from multiple external and internal providers, has gradually become the standard mode of operation in IT outsourcing. It allows companies to assemble a best-of-breed provider portfolio and to reduce costs. A key difference between single- and multi-sourcing is the potential interdependence between services delivered by multiple providers. To deliver a seaml ... More
Presented by Marius GOLDBERG, Gerhard SATZGER on 27 May 2015 at 11:00
Type: Complete Research Paper Session: 30-03 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Investments in information technology will only yield dividends whenever technological spending complements corporate objectives, a phenomenon termed as business-IT alignment within extant literature. Synthesizing extant literature on business-IT alignment and organizational change, this paper argues for effective change management as a means for organizations to realize business-IT alignment. Fin ... More
Presented by Chee-Wee TAN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 14-03 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
The high e-mail amounts that individuals sent back and forth each day are one of the major causes for information overload. Knowledge seems to help overcoming information overload. However, it is not clear which knowledge areas are helpful. Therefore, we examine knowledge areas supporting the encoding and decoding of e-mails by investigating cognitive processes that allow knowledge building to avo ... More
Presented by Nikolai SOBOTTA, Roland HOLTEN on 28 May 2015 at 15:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 07 - Social Media Research Analytics
Social networks are becoming increasingly popular and also increasingly valuable platforms. However, since their value is strongly influenced by the information quality of user profiles, assuring the correctness, currency and completeness (3C) of profile information is important for their success. In this paper we present an integrated approach for improving the 3C in social networks. Our approach ... More
Presented by Jian MA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 20-01 - Human-centred Information Systems
Track: 20 - Human-centred Information Systems
Gamification evolved to one of the most important trends in technology and therefore gains more and more practical and scientific notice. Yet academia lacks a comprehensive overview of research, even though a review of prior, relevant literature is essential for advancing knowledge in a field. Therefore a novel classification framework for Gamification in Information Systems with the intention to ... More
Presented by Christian SCHLAGENHAUFER on 27 May 2015 at 11:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 12 - Enterprise Transformation – Purposeful design or organic emergence?
Recent research shows that gamification is a valuable tool to improve students’ learning effectiveness. However, its application continues to be limited. Educators remain reluctant to use games due to factors like limited resources, game complexity, inadaptability to various learning-outcomes, weak student involvement, and difficulty to integrate in course structures. In this article we argue th ... More
Presented by Mazen EL-MASRI on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 10-01 - Enterprise Modeling
Track: 10 - Enterprise Modeling
To increase the quality and decrease costs of medical care provision, hospitals apply clinical pathways (CPs) to ‘model’ and manage their processes. Conceptual models of CPs should foster communication between hospital stakeholders, serve as an instrument for quality assurance and optimisation of resource usage, and a foundation for the (re-)design of hospitals’ action and information system ... More
Presented by Monika KACZMAREK, Ulrich FRANK on 29 May 2015 at 10:00
Type: Complete Research Paper Session: 03-03 - Decision Support
Track: 03 - Decision Support
Spreadsheets are omnipresent in today's enterprises, in particular for supporting business users in their decision-making. Thereby, they are used in various ways to support business processes, i.a., in the areas of financial reporting, resource management, and project management. However, shortcomings of prevalent spreadsheet software (e.g., limited collaboration support) have negative impacts ont ... More
Presented by Thomas RESCHENHOFER on 29 May 2015 at 11:00
Type: Complete Research Paper Session: 22-02 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
In this article, the concept of effectuation is introduced to address the question of how innovations in health service organisations arise, in what circumstances, and what mix of factors tends to produce adoptable innovations. Our case study investigates an ongoing initiative to introduce patient-oriented web-based services in hospital settings. In the analysis of the case we point to the relatio ... More
Presented by Polyxeni VASSILAKOPOULOU, Miria GRISOT on 27 May 2015 at 15:00
Type: Complete Research Paper Session: 24-01 - Diversity and Inclusion in the IT workforce
Track: 24 - Diversity and Inclusion in the IT workforce
While Business Process Management (BPM) originally strongly focused on Information Technology as a key factor driving the efficiency and effectiveness of organisational processes, there is a growing consensus that BPM represents a holistic management approach that also takes factors like corporate governance, human capital and organisational culture into account. Focusing on human capital, our exp ... More
Presented by Elena GORBACHEVA, Armin STEIN, Theresa SCHMIEDEL, Oliver MÜLLER on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 07-05 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
The growing success of social media led to a strong presence of social information such as customer product reviews and product ratings in electronic markets. While this information helps consumers to better assess the quality of goods before purchase, its impact on consumer decision-making also incentivizes sellers to game the system by creating fake data in favor of specific goods in order to de ... More
Presented by Michael WESSEL, Ferdinand THIES, Alexander BENLIAN on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 26-01 - Digitization in the Public Sector
Track: 26 - Digitization in the Public Sector
Developments in information and communication technologies have been an enabler of enhanced, citizen focused services by governments around the world. Electronic Government, or E-Government, is widely regarded as a disruptor of traditional e-government service provision through greater citizen access, enhanced democracy, improved information quality, and a range of governmental efficiencies. Local ... More
Presented by Stuart DILLON, Sara HOFMANN, Michael RÄCKERS on 27 May 2015 at 15:00
Type: Complete Research Paper Session: 09-01 - Economics behind Societal and Industrial Transformation through IS
Track: 09 - Economics behind Societal and Industrial Transformation through IS
Various automotive companies have demonstrated that used electric vehicle batteries (EVBs), after having been removed from electric vehicles (EVs) due to insufficient capacity or power, can still be repurposed as energy storage for stationary applications. If predictions on the diffusion of EVs prove true, a large amount of used EVBs will be available for repurposing until the end of this decade. ... More
Presented by Florian PLENTER, Daniel BEVERUNGEN, Sebastian BRÄUER, Markus MONHOF, Benjamin KLÖR on 27 May 2015 at 17:30
Type: Complete Research Paper Session: 15-01 - Information System Development
Track: 15 - Information System Development
Information System Design (ISD) applies information technology to achieve desired ends in organizations and implies many technology choices to be made. A successful design of information systems addresses the different views of all its stakeholders in these decisions. If we consider that sub-part of an IS that is intended to assist in customer processes, a purposeful assessment of the preferences ... More
Presented by Martin MATZNER, Moritz VON HOFFEN, Tobias HEIDE, Florian PLENTER, Friedrich CHASIN on 27 May 2015 at 12:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 17 - Service Innovation, Engineering and Management
Information and Communication Technology (ICT) is often considered the main enabler of service innovation. The unique role of ICT in service innovation, however, is not fully understood and advancing knowledge in this area emerged as the top research priority in the fields of service science and information systems research. To date, substantial insights regarding the role of ICT in service innova ... More
Presented by Christoph BREIDBACH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-01 - Decision Support
Track: 03 - Decision Support
Machine learning is a useful technology for decision support systems and assumes greater importance in research and practice. Whilst much of the work focuses technical implementations and the adaption of machine learning algorithms to application domains, the factors of machine learning design affecting the usefulness of decision support are still understudied. To enhance the understanding of mach ... More
Presented by Johannes MERKERT on 28 May 2015 at 16:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
This research proposes a systemic framework for the understanding of client requirements in Information System development that is particularly relevant for project contexts characterized by diversity of stakeholder values and significant complexity. In spite of the strong research tradition associated with Soft Systems Methodology and the growing interest in the Work System Method, the level of u ... More
Presented by Jeanette WING on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 31-03 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
This study compares the information security policy (ISP) compliance of the banking industry between the United States and South Korea. The distinctive differences of national culture between both nations has led to meaningful findings of ISP compliance at the organizational and individual levels. Drawing on the Cross Value Framework (CVF), this study conducted a survey and distributed questionnai ... More
Presented by Hwee-Joo KAM, Pairin KATERATTANAKUL on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 18-02 - Business Models
Track: 18 - Business Models
In this paper we address how the composition of a platform impacts the platform’s business model. By platform’s business model we mean platform features, platform architecture and platform governance. To this end, we construct the Platform Business Model Framework. We apply the framework to three exemplary cases which allow us to illustrate the platform heterogeneity and to support new MSPs ty ... More
Presented by Jan DAMSGAARD, Kalina STAYKOVA on 29 May 2015 at 11:00
Type: Complete Research Paper Session: 16-01 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
The IT integration of acquisitions consists an important challenge for the many acquiring organizations. Complementing existing research, this paper searches for explanation to differences in acquirers’ abilities for acquisition IT integration in the external of the acquirer, by a study of the use of temporary agency workers. Following an analytic induction approach, theoretically grounded in th ... More
Presented by Stefan HENNINGSSON on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 04-03 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Current trends in information technology (IT) like social technologies and mobile devices lead to new opportunities for informal learning at the workplace. This is particularly true for physical workplace settings, in which the need to informally learn steadily increases. However, these current developments also lead to new challenges for informal workplace learning. Small and medium sized enterpr ... More
Presented by Stephan SCHÄPER, Stefan THALMANN on 29 May 2015 at 09:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 31 - Security and Privacy of Information and IS
In this study, we consider the question of adoption of information security technologies at individual level as a problem of decision-making under uncertainty and analyse it using a behavioural economics approach. We highlight the importance of the security adoption question for individuals outside of the organizational setting. In our model, we assume that an individual faces two sources of uncer ... More
Presented by Kristina EGOROVA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 12-01 - Enterprise Transformation – Purposeful design or organic emergence?
Track: 12 - Enterprise Transformation – Purposeful design or organic emergence?
Much existing research on IS and enterprise architecture focuses on suggesting different representa-tions describing a ‘target architecture’ for processes, information and information systems at different levels across the organization. Less emphasis has been put on the actual evolution of the current en-terprise architecture towards this envisioned ‘target architecture’. In this paper we ... More
Presented by Tor-Morten GRONLI on 28 May 2015 at 17:30
Type: Complete Research Paper Session: 16-02 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Flexibility is important for software organizations to cope with changes demanded in the business environment. So far, flexibility has been extensively studied from a software product and software development process point of view. However, there is little work on how to build flexibility at the level of the whole software organization. Thus, there is no clear understanding of how to effectively i ... More
Presented by Indira NURDIANI on 27 May 2015 at 14:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 07 - Social Media Research Analytics
Digital trace data from social media provide large amounts of information on individuals, their behavior, and their interactions with each other. Social media data have been employed to study personality, social networks, and other phenomena. However, employing social media data for research causes some issues: for example, data have to be transformed to fit analytical methods, and data may have b ... More
Presented by Roman TILLY on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 27-01 - Accounting Information Systems
Track: 27 - Accounting Information Systems
This study investigates the factors that influence accounting information systems (AIS) adoption among accountants. Drawing on the unified theory of acceptance and use of technology (UTAUT), the task–technology fit (TTF) model and the institutional theory, we developed a research model for AIS adoption by accountants. Data was collected from 216 accountants and multiple linear regression was emp ... More
Presented by William YEOH on 29 May 2015 at 10:00
Type: Complete Research Paper Session: 17-01 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Service level agreements (SLAs) for complex IT-intensive business-to-business (CITI-B2B) services are high-level representations of services to be enacted, with predominantly quantifi-able performance targets. Inevitably, there is a gap between this representation and the nu-anced practices of enactment adapting to emergent conditions over time. Overarching terms in the master agreement anticipate ... More
Presented by Andrea STERN on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 05-01 - BPM
Track: 05 - Business Process Management
Since the 2000s, Business Process Management (BPM) has evolved into a comprehensively studied discipline that goes beyond the boundaries of particular business processes. By also affecting enterprise-wide capabilities (such as an organisational culture and structure that support a process-oriented way of working), BPM can now correctly be called Business Process Orientation (BPO). Meanwhile, vario ... More
Presented by Amy VAN LOOY on 28 May 2015 at 11:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 03 - Decision Support
Getting the right data to the right decision-maker is a significant problem for many industrial companies. One of the main reasons is an overload of data. With the increasing amounts of industrial data this problem is becoming a bigger problem in the future. In order to address this challenge we propose the use of an Industrial Data Recommender System (IDRS). An IDRS recommends additional data to ... More
Presented by Torben JESS on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 13-02 - Sociotechnical Approaches to Organizational Learning and Change
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
Business analysis has developed since the early 1990s as an IS discipline that is concerned with understanding business problems, defining requirements and evaluating relevant solutions. However, this discipline has had limited recognition within the academic community and little research has been conducted into the practices and standards employed by business analysts. This paper reports on a stu ... More
Presented by Chekfoung TAN on 29 May 2015 at 11:30
Type: Complete Research Paper Session: 10-01 - Enterprise Modeling
Track: 10 - Enterprise Modeling
Currently, the development and modeling of enterprise architectures is an intensively discussed topic in both science and practice. Process architectures represent a core element in recent enterprise architecture frameworks. With process models being a central means for communicating and documenting the process architectures, both their quality and understandability are decisive. However, the conc ... More
Presented by Daniel BRAUNNAGEL, Florian JOHANNSEN, Susanne LEIST on 29 May 2015 at 09:30
Type: Complete Research Paper Session: 10-02 - Enterprise Modeling
Track: 10 - Enterprise Modeling
Enterprise architecture models support decision-making as they help organizations to understand, communicate and analyse how business processes are performed, the goals they achieve, the information they use, as well as the applications that realize the business, and the supporting technological infrastructure. The integrated analysis of these models is not straightforward because it cross-cuts di ... More
Presented by Goncalo ANTUNES, Artur CAETANO on 29 May 2015 at 11:30
Type: Complete Research Paper Session: 07-07 - Social Media Research and Analytic
Track: 07 - Social Media Research Analytics
With the rapid growth of online social network sites (SNS), it has become imperative to investi-gate what drives content production on these platforms. We posit that the content producing behavior of users is influenced not just by their personal attributes like age and gender, but also by their social network structure. However, it is empirically challenging to estimate network structure and beha ... More
Presented by Prasanta BHATTACHARYA on 29 May 2015 at 11:00
Type: Complete Research Paper Session: 05-02 - BPM
Track: 05 - Business Process Management
Business Process Standardization (BPS) leads to significant changes in employees’ working environment which affect acceptance for such initiatives. Organizational psychology and management research have examined the influence of work design on employee behavior (e.g., turnover). Based on that, we develop a model to analyze the impact of job characteristics, such as skill variety, autonomy, or ta ... More
Presented by Janina KETTENBOHRER on 28 May 2015 at 14:00
Type: Complete Research Paper Session: 04-02 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Knowledge Management (KM) is a young and interdisciplinary subdomain of the IS discipline and it covers a considerable number of different topics. Due to its interdisciplinary character, a common understanding of KM is still missing. Several studies have already focused their efforts on harmonizing the discipline’s topics by developing KM frameworks. The purpose of this paper is to explore and i ... More
Presented by Nora FTEIMI on 28 May 2015 at 17:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 30 - IS Strategy and Governance
IT consumerization or bring-your-own-device (BYOD) behavior, i.e., the use of private devices within organizational boundaries, is steadily increasing. Despite potential benefits, organizations are struggling to keep up with this development since a variety of risks, uncertainties, and potential costs are related to the use of private devices within the enterprise. Potential negative consequences ... More
Presented by Kevin ORTBACH, Nicolai WALTER, Ayten ÖKSÜZ on 27 May 2015 at 17:00
Type: Teaching Case Session: 29-01 - IS Teaching Cases
Track: 29 - IS Teaching Cases
In 2011, the CEO of Atos, Thierry Breton, announced an unprecedented move for Atos. The global information services giant become a “zero” email company with the objective of eradicating internal e-mail use and replacing it with blueKiwi – enterprise social network software. This case serves to teach the challenges and key lessons behind the social collaboration transformation in a large orga ... More
Presented by Mario SILIC on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 05-02 - BPM
Track: 05 - Business Process Management
Most real world processes are heavily influenced by environmental factors, which are referred to as the context of a process. Thus, the consideration of context is proposed within the research field of Business Process Modeling. Most existing context-aware modeling approaches consider context only in terms of static information like, for instance, the location where a process is per-formed. Howeve ... More
Presented by Dominik SCHÖN, Bernd HEINRICH on 28 May 2015 at 13:30
Type: Complete Research Paper Session: 23-01 - Openness and IT
Track: 23 - Openness and IT
Media choice theories conceptualize decisions people make when they are faced with communication media alternatives to fit a communicative need. In this paper we address two gaps in extant research on media choice. First, we show that media choices may be intimately intertwined with the questions of power. The second contribution comes from situating an online community as the focus of media choic ... More
Presented by Arto LANAMÄKI, Netta IIVARI on 28 May 2015 at 10:00
Type: Complete Research Paper Session: 07-06 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
In a natural experiment on a popular German Question & Answer community we investigate the applicability of the small-area hypothesis to the activation of user contributions through virtual rewards in the form of badges. Koo and Fishbach’s small-area hypothesis states that individuals in pursuit of a goal exhibit stronger motivation when they focus on whichever is smaller in size: the area of th ... More
Presented by Dennis KUNDISCH on 29 May 2015 at 09:30
Type: Complete Research Paper Session: 23-01 - Openness and IT
Track: 23 - Openness and IT
As our society continues to become increasingly connected through technologies, we have also witnessed a concomitant rise in overall value through the resulting openness. Therefore, research has begun to focus on how to further increase the openness of technologies and their respective structures. Some research has already been directed toward this goal, however much of this research ignores the p ... More
Presented by Jason SIMPSON on 28 May 2015 at 09:00
Type: Complete Research Paper Session: 01-02 - The Networked Society
Track: 01 - The Networked Society
This article extends previous empirical research on the benefits and barriers for researchers in the field of Information Systems (IS) to engage in University-Industry Collaboration (UIC), a term that is used to describe the active engagement of a company or government agency in a joint research project with academics. The objectives and motivations of UIC have been discussed widely and controvers ... More
Presented by Thomas KILIAN, Niels BJØRN-ANDERSEN, Petra SCHUBERT on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 23-03 - Openness and IT
Track: 23 - Openness and IT
The advent of Bitcoin in 2009 has not only introduced Cryptocurrencies and lead to a new digitization movement in the financial, especially payments industry but also made way for a new breed of innova-tive technologies based on decentralized digital currencies. Generally, decentralized consensus sys-tems could change the very nature of how companies, organizations and individuals are built and in ... More
Presented by Florian GLASER on 28 May 2015 at 14:00
Type: Complete Research Paper Session: 02-02 - Big Data
Track: 02 - Big Data
Pervasive healthcare aims to deliver deinstitutionalised healthcare services to patients anytime and anywhere. Pervasive healthcare involves remote data collection through mobile devices and sensor network which the data is usually in large volume, varied formats and high frequency. The nature of big data such as volume, variety, velocity and veracity, together with its analytical capabilities com ... More
Presented by Chekfoung TAN, Kecheng LIU on 27 May 2015 at 16:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 04 - Business Analytics and Knowledge Management
Business intelligence and analytics enjoy a great deal of attention today. However, there is a lack of studies considering the full data value chain from (raw) data through business analytics to valuable decisions, i.e. also scrutinizing the latter stages of the data value chain, namely timely deployment and operational usage of valuable insights as demanded by practice. Following a design science ... More
Presented by Daniel A. DÖPPNER, Honorata SIEJKA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 11-01 - Enterprise Systems Crossing Organizational Boundaries
Track: 11 - Enterprise Systems Crossing Organizational Boundaries
Enterprise systems (ES) that capture the most advanced developments of information technology are becoming common fixtures in most organisations. However, how ES affect organizational agility (OA) has been less researched and the existing research remains equivocal. From the perspective that ES can positively contribute to OA, this research via theory-based model development and rigorous empirical ... More
Presented by Thao TRINH on 28 May 2015 at 10:00
Type: Complete Research Paper Session: 22-01 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
0Patient-centred digital services are increasingly gaining impact in the healthcare sector. The premise is that patients will be better equipped for taking care of their own health through instant access to relevant information and by enhanced electronic communication with healthcare providers. One initiative to provide such services to patients is the Danish national e-health portal, sundhed.dk, ... More
Presented by Anne THORSENG, Tina BLEGIND JENSEN on 27 May 2015 at 11:00
Type: Complete Research Paper Session: 04-01 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Leveraging the benefits of business intelligence and analytics (BI&A) and improving decision quality does not only depend on establishing BI&A technology, but also on the organization and characteristics of decision processes. This research investigates new perspectives on these decision processes and establishes a link between characteristics of BI&A support and decision makers’ modes of inform ... More
Presented by Martin KOWALCZYK, Jin P. GERLACH on 28 May 2015 at 13:30
Type: Complete Research Paper Session: 18-01 - Business Models
Track: 18 - Business Models
Despite the widely recognized importance of continuous business model development for achieving product market fit, very little remains understood about efficient methods that may support this process in the context of nascent IT ventures. Contributions for supporting value proposition development, especially in the popular field of open innovation, have largely focused on well established firms a ... More
Presented by Oliver Francis KOCH on 29 May 2015 at 09:00
Type: Complete Research Paper Session: 30-03 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
This research investigates how companies operating in emerging markets and investing in latest IT solutions can be supported in developing maturity in business-IT alignment faster than their predecessors in developed countries. It follows up the consultant perspective through documenting ex-post the participant’s observations, reflected through participant objectivation, to analyze the activitie ... More
Presented by Ralf KLISCHEWSKI on 27 May 2015 at 16:30
Type: Complete Research Paper Session: 04-01 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Charities are often complex and networked, and face an increasingly demanding environment. Providing stakeholders with timely and adequate information on activities and impact is therefore challenging. Based on case studies of six UK charities, this paper finds that small/medium charities can use Enterprise Performance (EPM) systems to support providing such information, despite some challenges to ... More
Presented by Diana LIMBURG on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 21-02 - Sustainably Digital
Track: 21 - Sustainably Digital
The purpose of this paper is to provide a method to identify customer (sustainability) demands, map these via price equivalents and use the equivalents for green logistics target costing. We use the meth-odology of Expert Survey and Choice Based Conjoint Analysis to study purchase decisions and deter-mine customers’ price readiness for sustainable logistics services. The results are inter alia t ... More
Presented by Volker FREHE on 29 May 2015 at 09:30
Type: Complete Research Paper Session: 30-04 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Existing research has shown that both IT and data within an organization need to be governed appropriately in order to achieve business value from IT and to ensure data quality, compli-ance, and privacy. For achieving a high level of maturity in IT and Data Governance functions, a combination of governance structures, processes, and mechanisms as well as their establish-ment within the organizatio ... More
Presented by Sang-Kyu CHOI on 28 May 2015 at 10:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 03 - Decision Support
This work explores the implications of product quality and network effect on the decision of a firm to enter a market with the goal of displacing an already entrenched incumbent. A conceptual model is developed to simulate a market of buyers and sellers. Simulations are carried out considering buying preferences based on product quality and network effects in conjunction with market characteristic ... More
Presented by Divya SHARMA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 01-02 - The Networked Society
Track: 01 - The Networked Society
The impact of online communication on offline communication has received considerable research attention. Yet predominantly single level studies yield conflicting research findings and lack theoretical foundation. This study deviates from previous studies by developing a peer effect model rooted in Adaptive Structuration Theory (AST) in which the individual is embedded in social and technological ... More
Presented by Eveline HAGE on 28 May 2015 at 14:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 22 - Digital Health Initiatives
The increasing prevalence of ICTs in healthcare is transforming the health services received by patients. This transformation is in part facilitated by healthcare providers’ utilization of eHealth technologies, which provide physicians with access to the health data required to treat patients. The recent emergence of mobile health (mHealth) technologies such as mHealth applications and personal ... More
Presented by Grace KENNY on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
The subject of control is a major stream in information systems development (ISD) studies. It is a process in which controllers specify performance goals, evaluate the current performance of those over whom they have control, and initiate improvements when they observe a gap between the predefined goals and the actual performance level. Researchers have classified control into different types and ... More
Presented by YuWen HUNG, Shih-Chieh HSU on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 22-01 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
In this paper we address the question of how the installed base influences the process of creating a national architecture for eHealth. National eHealth solutions empower patients to access information and services and enable more efficient and cost effective ways of delivering care. Based on a case study conducted over a two year period, we trace the design of services between citizens and their ... More
Presented by Polyxeni VASSILAKOPOULOU, Miria GRISOT on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 23-03 - Openness and IT
Track: 23 - Openness and IT
Crowdfunding platforms offer promising opportunities for project founders to publish their project ideas and to collect money in order to be able to realize them. Consequently, the question of what influences the successful funding of projects, i.e., reaching the target amount of money, is very important. Building upon media richness theory and the concept of reciprocity, we extend previous resear ... More
Presented by Jascha-Alexander KOCH on 28 May 2015 at 13:30
Type: Complete Research Paper Session: 17-03 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Service digitization increasingly impacts work and life. A frequent example is Internet banking. While customers act independently from time and space constraints, banks benefit from significantly lower transaction costs compared to branches. However, customers use online channels for distinct transactions and favor physical interactions with bank advisors for others. To understand the underlying ... More
Presented by Enrico GRAUPNER, Alexander MAEDCHE on 27 May 2015 at 16:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 14 - Adoption and Diffusion
Post-adoption system use is an important factor for realization of the full benefits of information systems. It is thus important to understand users’ innovation with IT. This research attempts to explain how an IT end user’s “moving against people” personality influences innovation in system use in the work system context. Dark side of personality traits research remains understudied and ... More
Presented by Lianlian JIANG on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 02 - Big Data
Data journalism includes three dimensions and requires three different types of journalism skills: computer assisted reporting, news applications development and data visualization. Computer assisted reporting represents an expertise in obtaining, analyzing and finding newsworthy angles in data. News reporters with this skill are able to discover interesting and relevant findings by analyzing data ... More
on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 02 - Big Data
Industry 4.0 stands for the 4th Industrial revolution and the new paradigm of autonomous and de¬centralized control in production. Products and production systems are enhanced to Cyber Physical Systems which have the capability to communicate with each other, to build ad-hoc networks and for self-control and self-optimization. From the IT-perspective this involves a new level of networking, data ... More
Presented by Philipp GÖLZER, Patrick CATO on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 17-02 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
In recent years, the principle of modularity has been increasingly applied to services as service providers seek to reduce time and cost of delivering customized service offerings. Given the intangible nature of many services, the identification of all elements and interdependencies is more challenging compared to technical systems. Uncertainty or vagueness of system composition can lead to higher ... More
Presented by Regine DÖRBECKER, Tilo BÖHMANN on 27 May 2015 at 15:00
Type: Complete Research Paper Session: 21-01 - Sustainably Digital
Track: 21 - Sustainably Digital
In response to the mounting request for sustainable supply chains, companies need to assess the environmental performance of their operations and products. Recent studies within the field of Information Systems (IS) argue that information systems can forge supply chain sustainability by monitoring a firm's environmental performance. The latter requires a specific type of Information Systems, namel ... More
Presented by Eleni ZAMPOU on 28 May 2015 at 17:30
Type: Complete Research Paper Session: 14-04 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Past research on the broadband digital divide indicates a widening divide in which developing countries are falling further behind countries in the developed world. In response to this problem, the World Bank has advocated a "mobile first" strategy for developing countries. Unfortunately, there is little understanding of what determines mobile broadband adoption or diffusion in developing countrie ... More
Presented by David YATES on 28 May 2015 at 16:30
Type: Complete Research Paper Session: 21-02 - Sustainably Digital
Track: 21 - Sustainably Digital
We develop an environmental management information system (EMIS) that provides economic and environmental data to suppliers and consumers of electrical energy. This information-sharing fosters sustainable decision-making in accordance with individual preferences and results in time-shifting energy consumption, which ultimately improves the alignment of power supply and demand. In turn, this enhanc ... More
Presented by Christian NUSS on 29 May 2015 at 09:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Project Portfolio Management (PPM) has emerged as an effective technique to manoeuvre and align projects and programs with business strategy. Strategic alignment empowers the Information Systems (IS) function and Information Technology (IT) enabled initiatives to support business development. To this end, organisations are using more IS projects and programs to enable them to compete. The literatu ... More
Presented by Jenny YANG on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 07-01 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Practitioners and researchers alike increasingly use social media messages as an additional source of information to analyse stock price movements. In this regard, previous preliminary findings demonstrate the incremental value of considering the multi-dimensional structure of human emotions in sentiment analysis instead of the predominant assessment of the binary positive-negative valence of emot ... More
Presented by Marten RISIUS, Roman BECK on 27 May 2015 at 17:30
Type: Complete Research Paper Session: 17-01 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
The traditional view of value is largely rooted in the material properties of physical goods. However, service-dominant logic tells us that value is not imbued in goods, but derived in its judicious application. A contextually bounded nature of value is highly relevant for the study of digital platforms given the reprogrammable nature of digital technology coupled with a necessity to serve several ... More
Presented by Ted SAARIKKO on 27 May 2015 at 12:00
Type: Complete Research Paper Session: 30-01 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
While the digitization of the business landscape provides firms with numerous business opportunities, it has severely disrupted established business practices of many traditional "offline businesses." To shed light on the disruptive nature of digitization and the challenges that it entails for traditional offline businesses, we draw on path dependence theory to examine how digitization disrupts st ... More
Presented by Matthias WENZEL, Heinz-Theo WAGNER on 27 May 2015 at 12:00
Type: Complete Research Paper Session: 14-04 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
As the employment of health information technology steadily increases the quality of care as well as the safety of patients increasingly depends on if and how information systems (IS) are used in clinical contexts. Still little insight exists in IS research about what determines and hinders the effective use of IS, especially in hospital contexts. By conducting comparative case-studies in two Germ ... More
Presented by Heiko GEWALD, Andy WEEGER on 28 May 2015 at 17:30
Type: Complete Research Paper Session: 14-02 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Software reuse can lower costs and increase the quality of software development. Despite a large body of research focused on technical and organisational factors, there is still limited research on the software developers’ perspective regarding software component reuse. Therefore, this paper investigates the developers’ adoption intention to use existing software components. Information system ... More
Presented by Anisa STEFI on 28 May 2015 at 11:30
Type: Complete Research Paper Session: 05-01 - BPM
Track: 05 - Business Process Management
There is a considerable number of maturity models proposed for business processes or BPM, but their exact contribution or impact on business performance is unclear. In order to better understand the state of the research on the relation between the use of business process maturity models (BPMMs) and business performance and to identify opportunities for future research, we conducted a systematic l ... More
Presented by Ayca TARHAN, Oktay TURETKEN on 28 May 2015 at 11:30
Type: Complete Research Paper Session: 02-01 - Big Data
Track: 02 - Big Data
Cost-efficient processing and low working capital requirements are highly important for online retailers’ competitiveness and profitability. Therein, a sound understanding of transaction costs of respective payment instruments is extremely relevant when deciding which payment method to offer in e-commerce. Using a unique dataset with more than 14 million actual sales transactions from a leading ... More
Presented by Robert Maximilian GRÜSCHOW on 27 May 2015 at 15:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 20 - Human-centred Information Systems
Attitudes are one of the three most-frequently studied independent variables to explain user behavior. However, although psychological literature distinguishes between explicit and implicit attitudes, most of the investigations in the research stream of IS acceptance and usage have a pure focus on explicit attitudes and do not consider implicit attitudes. Explicit and implicit attitudes can be con ... More
Presented by Sven LAUMER, Christian MAIER on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 08-01 - Economics and Value of IS
Track: 08 - Economics and Value of IS
We study the impact of Chief Executive Officer (CEO)’s IT knowledge on firm performance by leveraging the knowledge-based view and the influence of top management. We take an innova-tive approach by examining CEO’s conversation with financial analysts and investors in the earnings conference calls, which are considered as the biggest information event for listed com-panies. We measure CEO’s ... More
Presented by Weifang WU on 27 May 2015 at 12:00
Type: Complete Research Paper Session: 07-06 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Firms must create, maintain and manage their corporate reputation to stay competitive. With the rise of social media and social network applications this management includes upholding the reputation online. Employees especially can harm companies’ reputation with thoughtless behaviour in social networks because their behaviour might be attributed to the firm’s products and services. This study ... More
Presented by Stefan IVENS, Mario SCHAARSCHMIDT on 29 May 2015 at 09:00
Type: Complete Research Paper Session: 31-03 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
This paper reports on our research towards an economic analysis of money laundering schemes utilizing cryptocurrencies, which are convertible decentralized virtual currencies based on cryptographic operations. They gain ground as means to offer enterprises and its customers new payment methods, investing opportunities and some are even intended as substitutes for centrally controlled government-is ... More
Presented by Christian BRENIG on 28 May 2015 at 16:30
Type: Complete Research Paper Session: 05-02 - BPM
Track: 05 - Business Process Management
We examine whether role plays have the potential to advance process-oriented behaviour (i.e. employ-ees perform their activities while considering other activities and colleagues in the process) of employ-ees in daily work practices. Process-oriented behaviour is difficult to achieve. In our paper we argue that role plays in which participants take over fictitious roles are a promising learning me ... More
Presented by Michael LEYER, Ann-Kathrin HIRZEL, Jürgen MOORMANN on 28 May 2015 at 14:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 20 - Human-centred Information Systems
HCI research has acknowledged the importance of aesthetics for user interfaces by examining its ef-fects on users’ attitudes and reactions. However, evidence for effects on task performance is mixed. By manipulating chat background colour in a within-subjects design, this study investigates the effects of a less attractive vs. attractive chat interface in a collaborative setting. Participants pe ... More
Presented by Vicky CURTIS, Maria DOUNEVA, Meinald THIELSCH on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 23 - Openness and IT
Over the last decades, the interest in open data has increased dramatically in line with the improvements of information and communication technologies. Attention of institutions and private organizations focused on the value of the public sector information. Scholars and practitioners state that open data might have a huge impact in terms of efficiency within the public sector, social and economi ... More
Presented by Diego PONTE on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 17 - Service Innovation, Engineering and Management
Technology in the learning process is a key success factor for innovative learning services such as massive open online courses (MOOCs). Prerequisite for the success of both service provider and recipient is the faithful appropriation of the provided learning methods in technology-mediated learning services (TMLS). However, information systems research lacks insights how to systematically support ... More
Presented by Andreas JANSON on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 30 - IS Strategy and Governance
Enterprise architecture (EA) provides a blueprint of an organisation’s current and desirable future IT infrastructure, systems, data, processes and capabilities, together with a roadmap for achieving the desirable future state. Despite significant interest and investment in EA, organisations still have diffi-culty articulating the business benefits of EA. In this research in progress paper we co ... More
Presented by Graeme SHANKS, Keith FRAMPTON on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 05-01 - BPM
Track: 05 - Business Process Management
Existing approaches for business process improvement often lack systematic guidelines to transform a business process into an enhanced state, which we refer to as the “act of improvement”. To close this gap, a pattern-based approach has been designed and developed in previous works. In this paper, the usefulness of “Business Process Improvement Patterns” (BPI-Patterns) as a means of improv ... More
Presented by Markus LANG, Susanne LEIST on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 25-01 - Supply Chain Management in Volatile and Uncertain Environments
Track: 25 - Supply Chain Management in Volatile and Uncertain Environments
We empirically evaluate a number of alternative decision rules for real-time routing of a service vehicle. The particular feature of the decision rules is that they aim at more efficient routing of the vehicle by deliberately introducing vehicle idle times. Our goal is to provide both routing information system providers and supply chain operators with criteria for application of these policies in ... More
Presented by Stephan MEISEL, Martin WOELCK on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 21-01 - Sustainably Digital
Track: 21 - Sustainably Digital
The sustainable information society (SIS) is one of the most important topics of our time. ICTs play a key role in this society. Unfortunately, factors determining the successful ICTs adoption and conse-quently the SIS development are not sufficiently established. Therefore, the aim of this study is to an-swer the question about critical success factors for the SIS in Poland. These factors were id ... More
Presented by Ewa ZIEMBA on 28 May 2015 at 16:00
Type: Complete Research Paper Session: 14-03 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Previous information systems (IS) research has paid little attention to the determinants of users’ discontinuance and the consequences of that behaviour. This study investigates the influence of different discontinuance reasons on post-discontinuance word-of-mouth (WOM) communication in the context of mobile location-based services (LBS). Based on existing literature, a theoretical framework is ... More
Presented by Christiane LEHRER on 28 May 2015 at 13:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Virtual teams play an increasingly important role in the modern economy, and many organizations struggle to overcome the weaknesses inherent in technology-mediated work. Identity communication has been shown to greatly improve individual- and group-level outcomes in offline settings, but these benefits have not been investigated in the context of virtual teams, where mediated interaction can affec ... More
Presented by Susan BROWN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 30-04 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Organizational Mergers and Acquisitions (M&As) occur at an increasingly frequent pace in today’s business life. Paralleling this development, M&As has increasingly attracted attention from the Information Systems (IS) domain. This emerging line of research has started form an understanding of the challenges exacerbating related IT integration and the requirements on participating organizations t ... More
Presented by Gustav TOPPENBERG on 28 May 2015 at 09:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
Despite huge global spend on IS/IT, empirical evidence shows many of these investments do not deliver expected benefits. Benefits are realized when organizations attend to contextual factors surrounding the implementation of IT and not just its technical implementation. Culture, as a contextual factor, has been shown to have a strong influence on the way IS/IT is adopted, used and exploited. We dr ... More
Presented by Crispin COOMBS, Kayode ODUSANYA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 15-01 - Information System Development
Track: 15 - Information System Development
Enterprise application landscapes are complex and hard to manage systems. Enterprise models abstract from this complexity and seek to capture relevant information to cope with business requirements, i.e., increase flexibility while reducing costs of IT. Recent automated approaches focus on utilizing existing information sources. We identified two issues in current approaches. First, in line with t ... More
Presented by Florian FITTKAU on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 06-01 - Cloud Computing Services
Track: 06 - Cloud Computing Services
As cloud computing has become a mature technology broadly being adopted by companies across all industries, cloud service providers are increasingly turning their attention to retaining their customers. However, only little research has been conducted on investigating the antecedents of service continuance in an organizational context. To address this gap in research, we carried out a quantitative ... More
Presented by Nils URBACH on 28 May 2015 at 10:00
Type: Complete Research Paper Session: 06-01 - Cloud Computing Services
Track: 06 - Cloud Computing Services
The incentive for IT service and infrastructure providers to participate in cloud ecosystems lies in the generation of rents that cannot be generated individually by either alliance partner – i.e. the opportunity to co-create value. The IS literature on cloud ecosystems is scarce and provides only limited insights on value co-creation in cloud ecosystems. Based on an in-depth case study, we deve ... More
Presented by Sabrina HAUFF on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 23-02 - Openness and IT
Track: 23 - Openness and IT
Information Systems research on Open Data has been primarily focused on its contribution to e-government inquiries, government transparency, and open government. Recently, Open Data has been explored as a catalyser for service innovation as a consequence of big claims around the potential of such initiatives in terms of additional value that can be injected into the worldwide economy. Subsequently ... More
Presented by Giovanni MACCANI, Brian DONNELLAN on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 14-01 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
The increasing emergence of pervasive information systems requires a clearer understanding of the underlying characteristics in relation to user acceptance. Based on the integration of UTAUT2 and three pervasiveness constructs, we derived a comprehensive research model to account for pervasive information systems. Data collected from 346 participants in an online survey was analyzed to test the de ... More
Presented by Frédéric THIESSE on 28 May 2015 at 09:00
Type: Complete Research Paper Session: 04-02 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Inter-organisational knowledge sharing is affected by many influences, both internal and external to the collaborative group. This is particularly so in government-industry collaborations where there is increased external stakeholder engagement and complex socio-political issues. While there has been research on the individual and organisational influences on knowledge sharing in the inter-organis ... More
Presented by Rosemary VAN DER MEER on 28 May 2015 at 16:00
Type: Teaching Case Session: 29-01 - IS Teaching Cases
Track: 29 - IS Teaching Cases
In 2010, FC Bayern München, one of the world’s most successful soccer clubs, had just finished a successful season from a commercial perspective as well as on the field. With regard to its digital ser-vice portfolio, FC Bayern München had successfully established digital content distribution and an ecommerce platform. However, European competitors already had attracted large crowds on social m ... More
Presented by Matthias SÖLLNER, Jan Marco LEIMEISTER on 28 May 2015 at 14:00
Type: Complete Research Paper Session: 23-03 - Openness and IT
Track: 23 - Openness and IT
In the future, if businesses want to innovate, IT will have to play a substantial role. Furthermore, innovating with IT will most likely imply opening up the innovation channel and collaborating with various kinds of external partners, as digital platforms and eco-systems involving various actors arise. According to prior research, emphasizing external innovation collaboration bears the risk of in ... More
Presented by Andre HANELT on 28 May 2015 at 15:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 26 - Digitization in the Public Sector
Transparency is a well-articulated requirement in policy and project development processes. To the present time, we mostly see approaches documenting the workflow or the results of these processes, but lack a representation of the discourse which produced the results. However, the arguments which have been put forward in the development of a policy document the reasoning for the details of the pol ... More
Presented by Mathias RIECHERT on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 23-02 - Openness and IT
Track: 23 - Openness and IT
Open data services have emerged as a research field. One important area of investigation within this field is exploration into how sustainable open data markets are created. Contests have become a popular method to propel and catalyse open data service development providing services to such markets. Recent research has identified numerous innovation barriers hampering development adjacent to the c ... More
Presented by Anders HJALMARSSON, Workneh AYELE, Gustaf JUELL-SKIELSE on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 22-02 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
We link the concept of an ‘organizing vision’ to the idea of ‘performativity’ in order to better understand the challenges associated with implementing integrated care, i.e. the usage of ICT in order to coordinate medical treatments of the same patient by multiple medical professionals. More specifically, we focus on how medical autonomy affects the performativity of an organizing vision. ... More
Presented by Lauri WESSEL on 27 May 2015 at 15:30
Type: Complete Research Paper Session: 22-03 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
In this paper we investigate the IT systems silo problem in e-health infrastructures. After three decades of user oriented systems development the health sector is characterized by system diversity and fragmentation. In response to this situation health authorities in the EU countries have called for a strategy of standardisation and integration; aiming to reduce complexity. It is assumed that thi ... More
Presented by Bendik BYGSTAD on 27 May 2015 at 17:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 23 - Openness and IT
The objective of this study is to investigate gamification as an architecture of participation in an online innovation community. Gamification is a phenomenon that aims to motivate people through the use of game elements and dynamics in non-game contexts. An architecture of participation (AoP) can be understood as any system that helps transform individual activities into communal resources. The r ... More
Presented by Steffen HOFFERBERT, Patrick FINNEGAN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-03 - Decision Support
Track: 03 - Decision Support
This paper aims to operationalize subjective information processing in financial news disclosures. In order to measure news tone, previous research commonly utilizes manually-selected positive and negative word lists, such as the Harvard-IV psychological dictionary. However, such dictionaries may not be suitable for the domain of financial news because positive and negative entries could have diff ... More
Presented by Nicolas PRÖLLOCHS, Stefan FEUERRIEGEL on 29 May 2015 at 11:30
Type: Complete Research Paper Session: 30-01 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Recent studies demonstrate that the implementation of enterprise social systems (ESSs) will transfer organizations into new paradigm of social business which results in enormous economic returns and competitive advantage. Social business creates a completely new way of working and organizing characterised by social collaboration, intrinsic knowledge sharing, voluntarily mass participation, just na ... More
Presented by Shengnan HAN, Ole SCHJØDT-OSMO, Sofia SÖRÅS on 27 May 2015 at 11:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 26 - Digitization in the Public Sector
In the context of Information and Communication Technology (ICT) for development (ICT4D), the capabilities approach raises questions about the best way to generate human development outcomes through the government’s implementation of ICT, responding to specific demands of the people. The capability approach relates development to the improvement of life that people lead and the freedoms they enj ... More
Presented by Gabriela VIALE PEREIRA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 08-02 - Economics and Value of IS
Track: 08 - Economics and Value of IS
The financial services industry is among the leading industries in IT-spending. Still, little research exists which investigates how IT influences the financial services sector. Against this background, we study how a technology which emerged within the last years affects securities trading: High-Frequency Trading (HFT). Hereby, we focus on HFT and its impact on market efficiency. On the basis of ... More
Presented by Martin HAFERKORN on 27 May 2015 at 15:00
Type: Complete Research Paper Session: 04-04 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Organisations invest in Business analytics (BA) systems to improve firm performance and gain competitive advantage. BA systems use advanced analytical tools and techniques to analyse organisational data and generate insights. Decision makers at different levels of the organisations leverage the insights and take competitive actions. In this paper, we utilise Resource-based View (RBV) and business ... More
Presented by Ida ASADI SOMEH, Graeme SHANKS on 29 May 2015 at 11:30
Type: Complete Research Paper Session: 21-02 - Sustainably Digital
Track: 21 - Sustainably Digital
The role of information systems for environmental sustainability has received considerable attention over the last several years. In view of global warming and climate change, a transition from combustion to electric vehicles (EVs) can help reduce greenhouse gas (GHG) emissions. Since sustainable behavior often lacks relevant information about its environmental effects, the role of information sys ... More
Presented by Kenan DEGIRMENCI on 29 May 2015 at 10:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 11 - Enterprise Systems Crossing Organizational Boundaries
In recent years, a growing number of B2B e-businesses are adopting inter-organizational information systems (IOS). IOS enable and facilitate sharing of IT resources and capabilities between two or more organizations. Scholars also agree that information technology (IT) recourses and capabilities are critical for delivering business value of IT. Although, extant literature has mainly focused on the ... More
on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 07 - Social Media Research Analytics
An increasing number of organizations have installed enterprise social media (ESM) platforms to allow employees to collaborate, work independently, and to innovate more easily. While research has started to explain how such technologies can lead to improved collaboration and productivity, their role in assisting employees in innovation processes remains unclear. In our research-in-progress we exam ... More
Presented by Joanne PATRONI, Jan RECKER on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 26-02 - Digitization in the Public Sector
Track: 26 - Digitization in the Public Sector
Despite the recognition that information is a strategic asset to any state government, there is a relative dearth of research on the information systems (IS) function in state government. This stands in contrast to the number of articles devoted to e-government initiatives. IS departments however are central to state agencies’ efforts to develop optimal responses to demands from their internal a ... More
Presented by Deborah ARMSTRONG on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-03 - Decision Support
Track: 03 - Decision Support
Extracting value from big data is one of today’s business challenges. In online marketing, for instance, advertisers use high volume clickstream data to increase the efficiency of their campaigns. To prevent collecting, storing, and processing of irrelevant data, it is crucial to determine how much data to analyze to achieve acceptable model performance. We propose a general procedure that emplo ... More
Presented by Martin STANGE on 29 May 2015 at 12:00
Type: Complete Research Paper Session: 31-02 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
The inventory process, i.e. the assessment of assets and implemented countermeasures, consumes a significant amount of time in the risk and compliance management process. Assets and countermeasures have to be identified and classified in terms of confidentiality, integrity and availability requirements. Depending on the organization's size this process may include thousands of assets and counterme ... More
Presented by Johannes HEURIX on 28 May 2015 at 13:30
Type: Complete Research Paper Session: 15-01 - Information System Development
Track: 15 - Information System Development
Data quality is a critical factor in scientific information systems, especially taking into account the fact that the methods used to capture data are constantly being revised and improved which means that data collected over time may have variable quality. We present an approach that we implemented for giving feedback on data quality and report on a study of its use in the food sciences. We disti ... More
Presented by David WEBER on 27 May 2015 at 11:00
Type: Complete Research Paper Session: 12-01 - Enterprise Transformation – Purposeful design or organic emergence?
Track: 12 - Enterprise Transformation – Purposeful design or organic emergence?
Extant research has considered the appropriateness of contemporary Enterprise Architecture Management (EAM) to support management of Enterprise Transformation (ET) and recommend context specific EAM approaches. In line with that, drawing on path creation as a theoretical lens, we propose a conceptualization of ICT driven transformation in state-owned enterprises in a developing country as an emerg ... More
Presented by Rezwanul Huque KHAN, Joe NANDHAKUMAR on 28 May 2015 at 16:30
Type: Complete Research Paper Session: 12-01 - Enterprise Transformation – Purposeful design or organic emergence?
Track: 12 - Enterprise Transformation – Purposeful design or organic emergence?
In this paper, we briefly describe IS agility related research in four established IS research areas: IT infrastructure, IS development, IS organization, and IS personnel. We present a systematic literature review of articles published in leading scientific IS journals during the years 1990-2013. The main contribution of the paper is in the summary of research methods and results of agility relate ... More
Presented by Hannu SALMELA on 28 May 2015 at 16:00
Type: Complete Research Paper Session: 19-01 - Advancing Theories and Theorizing in IS Research
Track: 19 - Advancing Theories and Theorizing in IS Research
In empirical sciences, one of the best-known measures for a theory's strength is its falsifiability. This principle, originally introduced by philosopher Karl Popper (1902–1994), holds that good theories make bold and empirically testable claims that survive repeated attempts of falsification, i.e., attempts to prove that a theory is invalid. According to Popper, scientific progress requires pro ... More
Presented by Antti SALOVAARA on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 01-01 - The Networked Society
Track: 01 - The Networked Society
Crowdfunding is an information technology (IT)-enabled, online model for raising funds for charity that can be used as an alternative to traditional, offline charity models (e.g., bake sales, doorknocking or society events). Over the past three years, more and more charity organizations have turned to crowdfunding in addition to, or instead of, traditional fundraising. Why is that? In this paper, ... More
Presented by Daniel SCHLAGWEIN on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 06-02 - Cloud Computing Services
Track: 06 - Cloud Computing Services
Cloud computing (CC) as an emerging phenomenon promises multiple business-related advantages such as faster time to market, scalability, and lowered barriers to innovation. In order to achieve potential advantages from CC investments, firms must be able to utilize CC resources. Literature suggests that in order to gain advantages from IT, firms are required to possess a bundle of IT capabilities. ... More
Presented by Robert ROCKMANN, Andy WEEGER, Heiko GEWALD on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 31-02 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
IT security has become a major issue for organizations as they need to protect their assets, including IT resources, intellectual property and business processes, against security attacks. Disruptions of IT-based business activities can easily lead to economic damage, such as loss of productivity, revenue and reputation. Organizations need to decide (1) which assets need which level of protection ... More
Presented by Eva WEISHÄUPL, Guido SCHRYEN, Emrah YASASIN on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 17-02 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Lacking efficiency and transparency regarding cross-company collaboration in the field of in-novation management often leads to cost intensive and unsuccessful products and services. This is due to the fact that traditional Innovation Management approaches fail in terms of coping with emerging requirements in Open Innovation projects, e.g. the vertical and horizontal inte-gration of strategic part ... More
Presented by Sebastian HUBER, Matthias LEDERER, Peter SCHOTT on 27 May 2015 at 14:30
Type: Complete Research Paper Session: 18-01 - Business Models
Track: 18 - Business Models
We introduce the sharing economy as an IT-enabled phenomenon that is distinct from existing socioeconomic modes of interaction. While research on the consumer perspective is growing, studies examining the complementary organizational perspective seem to be lagging behind. Our study therefore aims to investigate the firm stance by analyzing how successful sharing economy organizations manage their ... More
Presented by Amelie SACH on 29 May 2015 at 10:00
Type: Complete Research Paper Session: 16-03 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
After more than 25 years of research on information technology outsourcing (ITO) in general and ITO client-vendor relationships in particular, an already comprehensive body of knowledge is available on this important topic and related phenomena. This study sheds further light on the existing knowledge on ITO client-vendor relationships by applying social network analysis and content analysis metho ... More
Presented by Nikolaus SCHMIDT, Christoph ROSENKRANZ on 27 May 2015 at 16:30
Type: Complete Research Paper Session: 20-01 - Human-centred Information Systems
Track: 20 - Human-centred Information Systems
Identity and identity management are an emerging area in academic research and consolidation of the discussion on what compose their issues is just beginning. Identity Management Systems (IdMS) is another key element of research involving the identity and identity management domains. As digital identity becomes more and more important in the online world, the emergence of IdMS has brought about pr ... More
Presented by Ali ALKHALIFAH on 27 May 2015 at 12:00
Type: Complete Research Paper Session: 07-02 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
As social media becomes ubiquitous in people’s lives, concepts of identity and self-presentation are increasingly drawn upon to understand its use and value. However, the growing body of literature is lacking in conceptual clarity. Moreover, our current understanding of identity is severely circum-scribed by what has been called an essentialist view of identity that leads to unhelpful distinctio ... More
Presented by Kai RIEMER, Jo ORSATTI on 28 May 2015 at 09:00
Type: Complete Research Paper Session: 14-01 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
This paper reports on the adoption and diffusion of information technology in three UK universities. The authors draw upon detailed longitudinal case study research of UK universities utilising an analytic framework drawing upon computerisation movements and technology action frame perspectives. The technology in question is captured within the term Managed Learning Environment. The ambitions for ... More
Presented by Keith HORTON, David EDWARDS on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 24-01 - Diversity and Inclusion in the IT workforce
Track: 24 - Diversity and Inclusion in the IT workforce
Despite significant efforts and many intervention programs over the years to encourage girls to study computing we continue to see a declining interest in computing by girls. Girls’ lack of engagement with technology at school is resulting in fewer women interested in an information technology (IT) career and entering the IT workforce. To address this declining interest of girls we implemented a ... More
Presented by Julie FISHER on 28 May 2015 at 09:00
Type: Complete Research Paper Session: 04-02 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Within the knowledge management (KM) domain, we perceive an increasing number of publications. Considering this increase, content analysis (CA) is a popular and empirically established method to handle context-sensitive information and to achieve an improved understanding. While CA can be applied in an automated way by using software solutions, a problem concerns the analysis of compound concepts ... More
Presented by Nora FTEIMI, Dirk BASTEN on 28 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 03 - Decision Support
We present ongoing work on a model-driven decision support system (DSS) that is aimed at providing guidance on reflecting and adjusting judgmental forecasts. We consider judgmental forecasts of cash flows generated by local experts in numerous subsidiaries of an international corporation. Forecasts are generated in a decentralized, non-standardized fashion, and corporate managers and controllers t ... More
Presented by Sebastian M. BLANC on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 08-01 - Economics and Value of IS
Track: 08 - Economics and Value of IS
Limitations in our ability to adequately forecast the expected value of IT investments represent a notable impediment to efforts to develop business cases that can be relied upon when making IT investment decisions. This undermines the effectiveness of these decisions and threatens the benefits that a portfolio of IT investments ultimately delivers. Since IT investment decisions have direct implic ... More
Presented by Mark VAN DER PAS on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 27-01 - Accounting Information Systems
Track: 27 - Accounting Information Systems
The major aim of this paper is to create awareness of the demand for computer-assisted audit solutions within the European research community. The cause of this demand is twofold; on the one hand, regulatory pressure is increasing through both the reform of the audit sector in the European Union regarding mandatory audit firm rotation and tightened independence requirements. On the other hand, the ... More
Presented by Andreas KIESOW on 29 May 2015 at 09:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 02 - Big Data
The paper positions Big Data as a challenge of information integration into existing analytical infrastructures. The presented arguments have been derived by means of a case study. The case is selected from the domain of insurance industry that intends to leverage the potential of Big Data for the purpose of increased customer orientation. Particularly the application of advanced analytics on a br ... More
Presented by Sebastian OLBRICH, Katja TIEFENBACHER on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 30-04 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Complex systems carry inefficiencies within. While IT systems and automation have been used for long to remove inefficiencies in management, there has been relatively less effort to identify and remove the inefficiencies in the IT systems themselves and production support systems are no exception. In this paper, we use agent based approach to model a typical production support system and identify ... More
Presented by Veerendra Kumar RAI on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 04-01 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
The Internet has become a critical part of the infrastructure supporting modern life. The high degree of openness and autonomy of information providers determines the access to a vast amount of information on the Internet. However, this makes the web vulnerable to inaccurate, misleading, or outdated information. The unnecessary and unusable content, which is referred to as “information waste,” ... More
Presented by Chintan AMRIT, Fons WIJNHOVEN on 28 May 2015 at 14:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 04 - Business Analytics and Knowledge Management
In recent years, social media has entered enterprises as a tool for internal communication, collaboration, and knowledge management. However, it has been reported that knowledge contribution rates are low which raises questions on the reasons for it and how to improve the situation. To address these questions, we take a deep look into the individual knowledge contribution process using an integrat ... More
Presented by Tobias Hans ENGLER on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 08-02 - Economics and Value of IS
Track: 08 - Economics and Value of IS
What is the capacity of ICT to reduce the (geographical and technological) localization of knowledge? In this paper, we analyze the impact of Internet adoption within US firms on knowledge spillovers. More specifically, we investigate the impact of basic Internet access on the likelihood that patents in-vented at a given R&D establishment cite patents invented elsewhere within the same firm. Our f ... More
Presented by Nicolas VAN ZEEBROECK on 27 May 2015 at 15:30
Type: Teaching Case Session: 29-01 - IS Teaching Cases
Track: 29 - IS Teaching Cases
The Internet and social media are transforming sports marketing. Historically television broadcasting was the main source of revenue for elite sports teams, leagues and sports federations. This is now changing because the Internet creates new possibilities for the distribution and consumption of sporting events. Social media is creating new forms of communication between fans, athletes, teams and ... More
Presented by Christopher HOLLAND on 28 May 2015 at 15:00
Type: Teaching Case Session: 29-01 - IS Teaching Cases
Track: 29 - IS Teaching Cases
In times of high market transparency and rapidly evolving technologies, customer requirements are constantly rising and long-term customer loyalty is hard to achieve. Therefore, enterprises have spent enormous efforts on professionalizing their customer relationship management (CRM). Complaint management holds a key position in CRM, since it helps restoring customer satisfaction and repurchase int ... More
Presented by Florian JOHANNSEN on 28 May 2015 at 13:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 01 - The Networked Society
The frequencies of collective behavior are getting higher in virtual communities. Most studies regard-ing collective behavior on Internet focuses on investigating the behavior per se, and few are addressing the contributing factors and the moderating effects of the community platforms. Even if a swarm of people gathering and interacting on virtual communities, they are just one single person sitti ... More
Presented by Sheng-cheng LIN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 16-01 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Shared understanding between diverse technology stakeholders is a key driver of IT-Business alignment, also underpinning successful adaptive, IS development activities. Lack of shared understanding creates representational gaps, innovation blindness and different technology frames which create barriers to development and implementation of technology. Applying a socio-material perspective to Leonar ... More
Presented by Deborah COMPEAU on 27 May 2015 at 12:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 12 - Enterprise Transformation – Purposeful design or organic emergence?
Enterprise architecture (EA) is a description of an enterprise from an integrated business and IT perspective intended to improve business and IT alignment. EA literature describes many detailed EA methodologies, artifacts and frameworks to organize them. However, establishing EA practice still remains a challenging endeavor with a low success rate. On the other hand, this is not surprising since ... More
Presented by Mohini SINGH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 04-01 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Big Data analytics has recently fostered significant research on the influence of news sentiment in finance. This paper thus examines the effect of news sentiment on crude oil prices for different investor types according to the noise trader approach. The noise trader approach assumes the presence of informed and uninformed investors. Informed investors possess a perfect information horizon, where ... More
Presented by Stefan FEUERRIEGEL on 28 May 2015 at 15:00
Type: Complete Research Paper Session: 07-01 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Social broadcasting networks facilitate the public exchange of information and contain a large amount of stock-related information. This data is increasingly analyzed by research and practice to predict stock market developments. Insights from social broadcasting networks are used to support the decision-making process of investors and are integrated into automatic trading algorithms to react quic ... More
Presented by Roman BECK on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 07-03 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
This study investigates how emergency response organizations use social media during emergency preparedness and response. Using qualitative (interviews and documents) and quantitative (Facebook posts) data, the study identifies several uses of social media in emergency preparedness and emergency management, as well as the organizational context that affects this use. Findings indicate that social ... More
Presented by Annemijn VAN GORP, Edgar MALDONADO, Nicolai POGREBNYAKOV on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 14-02 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Although feature updates are a ubiquitous phenomenon in both professional and private IT usage, they have to date received little attention in the IS post-adoption literature. Drawing on expectation-confirmation theory and the IS continuance literature, we investigate whether, when and how incremental feature updates affect users’ continuance intentions (CI). Based on a controlled laboratory exp ... More
Presented by Miglena AMIRPUR, Marvin FLEISCHMANN, Alexander BENLIAN, Thomas HESS on 28 May 2015 at 12:00
Type: Prototype Session: Poster Session
Track: 15 - Information System Development
A rigorous and systematic search that uncovers relevant literature is a crucial part of any research project. However, finding literature in the information systems (IS) field is a complex, time-consuming and error-prone task. Due to the interdisciplinary nature of the IS field, research contributions are published in a wide variety of outlets (i.e., journals and conference proceedings) from a div ... More
Presented by Benjamin STURM, Ali SUNYAEV on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 27-02 - Accounting Information Systems
Track: 27 - Accounting Information Systems
Many organizations are facing the challenge that employees supplement their standardized Ac-counting Information Systems (AIS) with individually tinkered spreadsheets or other types of workaround systems. While such supplements provide employees with the flexibility to adjust the AIS to their individual preferences and to respond quickly to new opportunities, these sup-plements also cause adverse ... More
Presented by Martin KRETZER on 29 May 2015 at 11:00
Type: Complete Research Paper Session: 07-01 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Web2.0 changes the way information, services and products are created. Companies engage with consumers in a process of co-creation to invent, shape and generate added value. This trend has been labelled Enterprise 2.0. This interdisciplinary study joins the fields of Infor-mation Systems, Marketing and Human Resource Management and provides an insight into how the models of value-, product- and se ... More
Presented by Julian SIMS on 27 May 2015 at 16:30
Type: Complete Research Paper Session: 06-02 - Cloud Computing Services
Track: 06 - Cloud Computing Services
With Software-as-a-Services (SaaS), benefits such as cost efficiency and flexibility gains are associated, which drive decision-makers to increasingly take this technology into account not only for supporting business processes, but also for core business processes. However, the trailing IT organizational impacts of SaaS integrations after the implementation phase often remain hidden. This paper e ... More
Presented by Andreas JEDE, Frank TEUTEBERG on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 17-03 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Within developed economies, the field of m-payment appears to be driven by (disruptive) technological innovations. M-payments, similar to e-payments, have been regulated in such a way that banks and other established financial institutions have been able to maintain an unchallenged position in the payment ecosystem. However, disruptive technologies like Near Field Communication, but more im-portan ... More
Presented by Harry BOUWMAN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-02 - Decision Support
Track: 03 - Decision Support
Churn modeling is important to sustain profitable customer relationships in saturated consumer markets. A churn model predicts the likelihood of customer defection. This is important to target retention offers to the right customers and to use marketing resources efficiently. The prevailing approach toward churn model development, supervised learning, suffers an important limitation: it does not a ... More
Presented by Annika BAUMANN on 29 May 2015 at 09:30
Type: Complete Research Paper Session: 04-03 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
According to some estimates, half of the knowledge in software programming goes out of date every three years. This ephemeral nature of programming-related knowledge demands knowledge management practices that the two traditional strategies - knowledge codification and knowledge personalisation - are not able to satisfactorily solve. In this paper, we analyse what ephemeral knowledge is and what r ... More
Presented by Antti SALOVAARA, Virpi TUUNAINEN on 29 May 2015 at 09:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 23 - Openness and IT
The remarkable growth of crowdfunding has sparked academic interest. By collecting small contributions from a large number of individuals, entrepreneurs, artists and other individuals and organizations can raise considerable amounts of money. Despite the increasing academic interest in this topic, there still appears to be a lack of understanding regarding the factors that determine individuals’ ... More
Presented by Michael GIERCZAK on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 14-04 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Whilst the adoption and diffusion of mobile banking has revolutionised the banking sector in developing countries, paucity remains on exploring the role of mobile banking for government-to-person (G2P) transfers. Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, the paper investigated how the adoption of mobile phones enabled and constrained poor women ... More
Presented by Atika KEMAL on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 02-01 - Big Data
Track: 02 - Big Data
Big data and data-driven innovation are drivers for economic growth. To capture this growth, data often need to be shared among organisations. However, many challenges to sharing data among organisations exist. This paper investigates how governance is organised in inter-organisational data collaborations. First, based on literature, four archetypical modes of governance are identified: Market, Hi ... More
Presented by Tijs VAN DEN BROEK on 27 May 2015 at 14:30
Type: Complete Research Paper Session: 03-02 - Decision Support
Track: 03 - Decision Support
We consider a routing problem for a single vehicle serving customer Locations in the course of time. A subset of these customers must necessarily be served, while the complement of this subset contains dynamic customers which request for service over time, and which do not necessarily need to be served. The decision maker’s conflicting goals are serving as many customers as possible as well as m ... More
Presented by Stephan MEISEL, Christian GRIMME, Heike TRAUTMANN, Martin WÖLCK on 29 May 2015 at 10:00
Type: Complete Research Paper Session: 14-01 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Information and communication technologies (ICT) have truly entered our everyday life, both work and leisure. This applies especially to the lives of our children: the children of today have been surrounded by ICT from their birth – personal computers, the Internet, mobile phones, video games, and social media have been an integral part of their everyday life from the early childhood. School sho ... More
Presented by Netta IIVARI on 28 May 2015 at 10:00
Type: Complete Research Paper Session: 01-02 - The Networked Society
Track: 01 - The Networked Society
Researchers and practitioners in Information Systems (IS) share an interest in the application of information technologies (IT) to organisational systems. Such technologies today are overwhelmingly digital, with the context of their use being human activity organised into increasingly networked forms. This paper makes sense of these connections via theories of cybernetics, particularly Beer’s Vi ... More
Presented by Paul JACKSON on 28 May 2015 at 13:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 31 - Security and Privacy of Information and IS
This research-in-progress paper reports on a project that seeks to develop a new process perspective on incentive mechanisms in cybercrime prevention networks. Adopting such a view is of great importance given the continuous innovations in cybercrime that makes fighting it a constant endeavour, involving actors from multiple networks. To this end, we zoom in on specific prevention encounters occur ... More
Presented by Laila DAHABIYEH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 07-07 - Social Media Research and Analytic
Track: 07 - Social Media Research Analytics
Viral marketing can become an effective marketing technique in social networks. Initiating from a set of influential seed users, it can activate a "chain-reaction" driven by word-of-mouth. The effectiveness of viral marketing lies in the fact that it conveys an implied endorsement from social ties. However, not all viral marketing campaign become successful - some stop even before the number of ac ... More
Presented by Anastasia MOCHALOVA on 29 May 2015 at 11:30
Type: Complete Research Paper Session: 23-01 - Openness and IT
Track: 23 - Openness and IT
Software outsourcing has been the subject of much research in the past 25 years, largely because of potential cost savings envisaged through lower labour costs, ‘follow-the-sun’ development, access to skilled developers, and proximity to new markets. In recent years, the success of the open source phe-nomenon has inspired a number of new forms of sourcing that combine the potential of global s ... More
Presented by Pär ÅGERFALK on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 16-03 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
This research examines how business-IT alignment at the operational level in hospitals is constituted and how operational business-IT alignment facilitates value creation. A conceptual model of operational alignment is developed and empirically tested in German hospitals. Conceptualized as cross-functional interconnectedness enabling purposeful collaborative processes between business and IT, it i ... More
Presented by Andy WEEGER, Heiko GEWALD on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 16-02 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
This interpretive grounded theory (GT) study describes and analyses the experiences of information system development (ISD) project members. The project included two private sector organisations. The customer and the vendor had developed an old IS, that was supposed to be renewed, already over ten years ago. The renewal project was put on hold several times because of the financial uncertainties. ... More
Presented by Taru SALMIMAA, Riitta HEKKALA, Samuli PEKKOLA on 27 May 2015 at 15:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 07 - Social Media Research Analytics
Crowdsourcing refers to the use of technologies to gather the collective effort and wisdom from an undefined group of online users for organizational innovation and/or problem solving. A critical chal-lenge for crowdsourcing users and providers is to engage online participants to make sustained con-tributions. This research in progress paper proposes a behavioural perspective on the definition and ... More
on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 23 - Openness and IT
The conjecture that all innovations are radical new ideas is flawed. In fact, for the most part in-novations are recombinations of existing concepts, that is, so-called ‘remixes’. However, creators, inventors, artists, and companies are usually reluctant to disclose their sources of inspiration for fear of possible copyright infringements. As a consequence, it has traditionally been al-most im ... More
Presented by Marco WIRTH, Christoph Michael FLATH, Frédéric THIESSE on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 13-01 - Sociotechnical Approaches to Organizational Learning and Change
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
When working in globally distributed settings, the perception of presence in collaboration and the use of technology directly impact how people are able to act in daily work practices. In this paper, we want to identify new ways to transform the way people think about presence in global collaboration, with the aim of improving the collaborative possibility for working closely with remote colleague ... More
Presented by Rikke LINDEKILDE on 29 May 2015 at 09:30
Type: Complete Research Paper Session: 16-02 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
The present study contributes to individual level information systems research by addressing an important and yet unanswered research question. The present study is a part of a large study conducted to explore and understand impact of technology allocation among Indian IT professionals. In the first part of the study we conducted a qualitative study based on grounded theory methodology. Our findin ... More
on 27 May 2015 at 15:30
Type: Complete Research Paper Session: 16-03 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Software development teams must be able to react rapidly to changing customer requirements. Therefore, agile software development methodologies have evolved in the last decades. Interpersonal and social skills, which are influenced by personality traits, are of fundamental importance for a successful agile software development. While the significance of the human factor is widely acknowledged, sca ... More
Presented by Ruth BAUMGART, Roland HOLTEN on 27 May 2015 at 17:30
Type: Complete Research Paper Session: 04-04 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Improving decision quality in managerial decision processes through business intelligence and analytics (BI&A) is a crucial and challenging task. BI&A equips analytics experts with the technological capabilities for supporting decision makers and supplying them with high quality information. Results from related management research on decision processes suggest that, due to varying levels of polit ... More
Presented by Martin KOWALCZYK, Peter BUXMANN on 29 May 2015 at 11:00
Type: Complete Research Paper Session: 18-02 - Business Models
Track: 18 - Business Models
The concept of a platform is in widespread use across a range of disciplines. This research explores the development of the platform concept through a systematic review of the literature using algorithmic historiography. The paper generates a time-based visualisation of relationships between the most cited articles in the domain. Key structural findings are triangulated using thematic content anal ... More
Presented by Greg TIMBRELL on 29 May 2015 at 11:30
Type: Complete Research Paper Session: 23-03 - Openness and IT
Track: 23 - Openness and IT
PowerPoint continues to permeate the presentation genre in general and business communication in particular. Whereas PowerPoint’s role in organizational practices has caught increasing research interest, research on PowerPoint in digital innovation is still scarce. This study provides comprehensive insights into PowerPoint use and misuse through an ethnographically informed field study of employ ... More
Presented by Raffaele CIRIELLO, Alexander RICHTER on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 31-01 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
Reddit is a social news website that aims to provide user privacy by encouraging them to use pseudonyms and refraining from any kind of personal data collection. However, users are often not aware of possibilities to indirectly gather a lot of information about them by analyzing their contributions and behaviour on this site. In order to investigate the feasibility of large-scale user classificati ... More
Presented by Benjamin FABIAN, Annika BAUMANN on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 03-01 - Decision Support
Track: 03 - Decision Support
Deciding which business processes to improve first is a challenge most corporate decision-makers face. The literature offers many approaches, techniques, and tools that support such process prioritization decisions. Despite the broad knowledge about measuring the performance of individual processes and determining related need for improvement, the interconnectedness of processes has not been consi ... More
Presented by Martin LEHNERT, Maximilian ROEGLINGER on 28 May 2015 at 16:30
Type: Complete Research Paper Session: 19-01 - Advancing Theories and Theorizing in IS Research
Track: 19 - Advancing Theories and Theorizing in IS Research
Data captured at different points in time provides the basis for longitudinal research. It is unquestioned that several IS phenomena deal with change over time such as post-adoption behavior with respect to IT artifacts. However, cross-sectional research designs are predominantly applied in the IS field up till now. This paper is therefore written not only to motivate the IS community to apply lon ... More
Presented by Flavius KEHR on 28 May 2015 at 16:00
Type: Complete Research Paper Session: 30-02 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Knowledge boundaries can constrain cross-border collaboration. Based on a qualitative case study of a distributed team, we examine which semantic knowledge boundaries recur and why they recur over the life of an agile, outsourced software project. Based on our analysis of obser-vational data, collaboration tool data and interviews, we first identify the similar recurrent boundaries and categorize ... More
Presented by Maike WINKLER on 27 May 2015 at 14:30
Type: Complete Research Paper Session: 31-03 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
The demand for measuring IT security performance is driven by regulatory, financial, and organizational factors. While several best practice metrics have been suggested, we observe a lack of consistent requirements against which IT security metrics can be evaluated. We address this research gap by adopting a methodological approach that is based on argumentation theory and an accompanying literatu ... More
Presented by Emrah YASASIN, Guido SCHRYEN on 28 May 2015 at 16:00
Type: Complete Research Paper Session: 13-01 - Sociotechnical Approaches to Organizational Learning and Change
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
The notion of resilience is becoming an important consideration in addressing the needs of vulnerable individuals and groups in the public sector. In Information Systems development, resilience has often been treated as non-functional requirement such as scalability and little or no work is aimed at building resilience in end-users through systems development. In this paper we introduce a refineme ... More
Presented by Balbir BARN on 29 May 2015 at 09:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 17 - Service Innovation, Engineering and Management
Product developing organizations rapidly increase their investments in digital platforms to capture value from external ecosystems. This enforces a shift in attention from up-front development of end-user functions to generic resources, providing design capability in those ecosystems. However, to cultivate a prosperous ecosystem around its platform firms also need to invest in building an initial ... More
Presented by Amir MOHAGHEGHZADEH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 08-03 - Economics and Value of IS
Track: 08 - Economics and Value of IS
Congestions at loading docks can cause severe delays in logistics processes and cause increasing bottlenecks for truck routes. For warehouses, uncoordinated arrivals of trucks make appropriate staffing difficult and congestions can interfere with other processes at the facility. To mitigate congestions at loading docks, we propose package auctions to allocate time slots to trucks. The contribut ... More
Presented by Paul KARAENKE on 27 May 2015 at 16:30
Type: Complete Research Paper Session: 31-02 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
As a potential explanation to measured inconsistencies between stated privacy concerns and actual disclosing behavior, denoted as the „privacy paradox“, scholars have proposed a systematic distinction between situational privacy considerations and pre-existing, superordinate factors that shape the decisive situation without being directly connected to the situation itself. Deploying an experim ... More
Presented by Flavius KEHR on 28 May 2015 at 15:00
Type: Complete Research Paper Session: 17-02 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Process flexibility has evolved into a desired corporate capability as it promises to cope with demand uncertainty and variety. Particularly service processes have a high intrinsic need for flexibility. Many approaches have been proposed to determine the business value and an appropriate level of flexibility for service processes. Most of these approaches focus on a distinct flexibility type and o ... More
Presented by Jonas MANDERSCHEID, Maximilian ROEGLINGER on 27 May 2015 at 15:30
Type: Complete Research Paper Session: 20-02 - Human-centred Information Systems
Track: 20 - Human-centred Information Systems
So far, sustainable HCI has mainly focused on the domestic context, but there is a growing body of work looking at the organizational context. As in the domestic context, these works still rest on psy-chological theories for behaviour change used for the domestic context. We supplement this view with an organizational theory-informed approach that adopts organizational roles as a key element. We w ... More
Presented by Nico CASTELLI on 27 May 2015 at 14:30
Type: Prototype Session: Poster Session
Track: 22 - Digital Health Initiatives
The chronic use of multiple medicinal drugs is growing, partly because individual patients’ drugs have not been adequately prescribed by primary care physicians. In order to reduce these polypharmacy problems, the Systematic Tool to Reduce Inappropriate Prescribing (STRIP) has been created. To facilitate physicians’ use of the STRIP method, the STRIP Assistant (STRIPA) has been developed. STRI ... More
Presented by Michiel MEULENDIJK on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 07-05 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Social commerce, the use of social media in e-commerce, has become increasingly popular in research and practice. As social commerce initiatives are enabled by technologies, their success considerably depends on the ability of companies to select adequate candidates from the available social commerce technologies. However, with the popularity of social commerce, the number of technologies is stead ... More
Presented by Thomas FRIEDRICH, Sven OVERHAGE, Sebastian SCHLAUDERER on 28 May 2015 at 16:30
Type: Complete Research Paper Session: 25-01 - Supply Chain Management in Volatile and Uncertain Environments
Track: 25 - Supply Chain Management in Volatile and Uncertain Environments
As digital technologies become prevalent and embedded in the environment, "smart" everyday objects like smart phone and smart homes have become part and parcel of the human enterprise. The ubiquity of smart objects that produce ever-growing streams of data presents both challenges and opportunities. In this paper, we argue that extending these data streams, referred to as "predictive analytics", p ... More
Presented by Szymon FURTAK, Michel AVITAL, Rasmus PEDERSEN on 28 May 2015 at 11:30
Presented by Jenine BEEKHUYZEN, Jason THATCHER on 28 May 2015 at 10:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 08 - Economics and Value of IS
We empirically investigate how hosts on Airbnb, a popular peer-to-peer website for fee-based sharing of under-utilized space, adjust their prices once their offering gets a visible star rating for the first time. We use data for over 14,000 offerings from Airbnb which we collected for New York City. Our findings indicate that hosts whose offerings achieve star rating visibility significantly incre ... More
Presented by Dominik GUTT on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 14 - Adoption and Diffusion
Crowdfunding (CF) is gaining much attention in theory and practice. Various platforms have emerged, offering the possibility to raise money from an undefined group of online users. Despite the growing interest, there appears to be little understanding of what influences backers funding behavior as well as their intention to return to a CF-platform. Due to the analogies of e-commerce and reward- ba ... More
Presented by Michael GIERCZAK on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 11-01 - Enterprise Systems Crossing Organizational Boundaries
Track: 11 - Enterprise Systems Crossing Organizational Boundaries
International trade involves crossing several organizational boundaries. This revelatory case study follows fresh cut roses’ journey from the growers in Kenya to the retail distribution in Holland and shows relatively high barriers related to the associated activities, information and documents, etc. Our empirical findings reveal the serious limitation that existing inter-organizational system ( ... More
Presented by Thomas JENSEN on 28 May 2015 at 09:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 21 - Sustainably Digital
In order to adopt sustainable practices and strategies, organizations and individuals need to understand the environmental impact of their behavior and the knowledge about successful re-source conservation strategies. Information Systems research and real-time feedback systems in particular can help to bridge this "environmental literacy gap”. In previous work, we presented an IS artifact that p ... More
Presented by Verena TIEFENBECK on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 22 - Digital Health Initiatives
This paper explores the suitability of online social media (OSM) as a means of influencing the public’s decision-making process regarding vaccinations, specifically a vaccination to protect girls against HPV, a virus associated with cervical cancer. Using the Health Belief Model (HBM), we carry out an experimental study of the influence of cues to action, and of other’s opinions, via OSM, on t ... More
Presented by David LANGLEY on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 21 - Sustainably Digital
To meet future mobility challenges, major original equipment manufacturers (OEM) are pushing forward various technical solutions. The electric drive is considered to be a particularly promising approach. Yet, the required battery technology brings new limitations: Besides long charging times and high costs, very limited range is seen as a major disadvantage. While most OEMs focus on charging the b ... More
Presented by David DAUER, Christoph Michael FLATH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-02 - Decision Support
Track: 03 - Decision Support
As neighborhood and city exploration is one of the major themes in many location-based social network services, it is vital to provide Point-of-Interest (POI) recommendations to users. With a fast growing number of mobile users and POIs within such services, it is important to adopt efficient techniques so as to provide precise POI recommendations. Owing to the strong participation of knowledgeabl ... More
Presented by Yung-Ming LI, Lien-Fa LIN on 29 May 2015 at 09:00
Type: Complete Research Paper Session: 22-03 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
Social media is increasingly used by healthcare users and providers to connect and communicate with each other. Such use is changing the interactions in healthcare and it is not clear what effects this may have for healthcare provision. Although it could be beneficial to both parties, it could also bring threats for healthcare providers and disrupt the healthcare system. Therefore, it is important ... More
Presented by Edin SMAILHODZIC, Albert BOONSTRA, David LANGLEY on 27 May 2015 at 16:30
Type: Complete Research Paper Session: 07-02 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Social media (SM) have played a critical role in recent social transformation movements and yet information systems (IS) literature has only sparsely examined the role of particular SM platforms and their affordances that facilitate such collective action, and how such affordances are appropriated for decentralised forms of collaboration and cooperation. We draw on theories of affordances and coll ... More
Presented by G HARINDRANATH on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 28-01 - Media Management
Track: 28 - Media Management and Information Systems
Social media allow journalists to incorporate additional information into their journalistic inquiry. However, journalists often cannot be certain of the quality of information from social media. IS research has yet to sufficiently address this issue. Most notably, there is no information system that supports searching for social media content about a specific topic while considering journalistic ... More
Presented by Thomas KILIAN on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 21-01 - Sustainably Digital
Track: 21 - Sustainably Digital
This paper presents views of six Dutch development NGOs on possibilities and threats of social media for their work. A systematic analysis of the literature and the systematic analysis of the interviews yield an interesting theoretical framework in which social media characteristics are cross-referenced with NGO organisational characteristics. The resulting preliminary framework of emerging themes ... More
Presented by Anand SHEOMBAR, Cathy URQUHART on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 07-03 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Enterprise social networks (ESNs) are increasingly added to organizational IT infrastructures for more inclusive, open, and “social” communication. Many organizations recognize the potential benefits that ESNs can offer for improved team collaboration. Albeit there is extensive research testing the effects of general IT support on teams, it is still poorly understood what activities teams perf ... More
Presented by Isabella SEEBER, Alexander B. MERZ on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 07-03 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
In this paper, we propose an explanatory model of the continuance intention to use social networking sites (SNS). Our aim is to extend the post adoptive model by incorporating Habit and Information Overload as antecedents to SNS continuance intention. A quantitative approach based on an online survey administered to 320 executive managers in France confirms the positive role of habit in generating ... More
Presented by Alya MLAIKI on 28 May 2015 at 11:30
Type: Prototype Session: Poster Session
Track: 06 - Cloud Computing Services
Standards impact interoperability, portability, and security of products or services. Standards con- tribute to open and flexible systems that, in turn, are a catalyst for the uptake of new technologies. The assessment of standards in disruptive innovation is, however, challenged by uncertainty over markets, technology evolution, and organizational change. The dynamics of technology progression, f ... More
Presented by Christian JANIESCH on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 26-01 - Digitization in the Public Sector
Track: 26 - Digitization in the Public Sector
E-government challenges are well researched in literature and well known by governments. However, being aware of the challenges of e-government implementation is not sufficient, as challenges may interrelate and impact each other. Therefore, a systematic analysis of the challenges and their interrelationships contributes to providing a better understanding of how to tackle the challenges and how t ... More
Presented by Catherine MKUDE, Maria WIMMER on 27 May 2015 at 15:30
Type: Complete Research Paper Session: 06-01 - Cloud Computing Services
Track: 06 - Cloud Computing Services
The acceleration of the technical change in the fast moving electronic market increases the uncertainty and risk of IT providers. This development seeks for stable guidelines and success factors for new and existing business models. Within our research, we conducted an intensive analysis of 45 providers on the cloud market regarding success-driving factors. We systemized their business models with ... More
Presented by Nicolai HANNER on 28 May 2015 at 09:00
Type: Complete Research Paper Session: 25-01 - Supply Chain Management in Volatile and Uncertain Environments
Track: 25 - Supply Chain Management in Volatile and Uncertain Environments
Globalization and outsourcing are two main factors which are leading to higher complexity of supply chain networks. Today’s complex distributed supply chain networks are vulnerable to various kinds of risks. Due to the strategic importance of having a sustainable network it is necessary to have an enhanced supply chain network risk management. The first step in the risk management is risk identi ... More
Presented by Gilbert FRIDGEN, Tirazheh ZARE GARIZY on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 14-03 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Since van der Heijden (2004) it is widely accepted that hedonic and utilitarian information systems underlie different adoption mechanisms. Within this research, we compare two homogenous user groups and their adoption behaviors with respect to e-commerce websites. The groups thereby differ only in the fact that one of them consists of individuals suffering from mobility impairment. Consistent wit ... More
Presented by Julia KROENUNG on 28 May 2015 at 14:00
Type: Complete Research Paper Session: 26-01 - Digitization in the Public Sector
Track: 26 - Digitization in the Public Sector
Rapid advances in IT combined with increasing awareness for environmental side-effects of modern economies are causing a shift in the consumer behavior towards new forms of consumption. Private individuals increasingly become both providers and consumers of services. Web 2.0 enables peer-to-peer transactions between consumers creating a new consumption space with hundreds of mediator platforms. Wh ... More
Presented by Friedrich CHASIN, Hendrik SCHOLTA on 27 May 2015 at 14:30
Type: Complete Research Paper Session: 18-01 - Business Models
Track: 18 - Business Models
This paper proposes a revision of the multichannel concept as it has been applied in previous studies on multichannel commerce. Digitalization and technological innovations have blurred the line between physical and electronic channels. A structured literature review on multichannel consumer and firm behaviour is conducted to reveal the established view on multichannel phenomena. By providing empi ... More
Presented by Manuel TRENZ on 29 May 2015 at 09:30
Type: Complete Research Paper Session: 07-07 - Social Media Research and Analytic
Track: 07 - Social Media Research Analytics
Many companies have realized the immense potential of Social Media (SM) insights and have started to use concepts of Social Media Analytics (SMA) to reveal them. However, despite the importance of SMA, executives frequently hand off the topic to IT departments, instead of being actively involved in the business alignment of SMA. While existing SMA literature frequently identifies this need, it onl ... More
Presented by Dominikus KLEINDIENST, Manfred SCHOCH on 29 May 2015 at 12:00
Type: Complete Research Paper Session: 30-01 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
Two current trends are changing the IT industry and the ways we develop IT solutions; we suggest to call them heavyweight and lightweight IT. Heavyweight IT is the traditional systems and databases, which are becoming more sophisticated and expensive through advanced integration. Lightweight IT is the new paradigm of mobile apps, sensors and bring-your-own-device, also called consumerisation or In ... More
Presented by Bendik BYGSTAD on 27 May 2015 at 11:30
Type: Complete Research Paper Session: 14-02 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
The activity of self-tracking is an emerging trend that often involves adopting wearable technology. Vendors promise new personal insights and opportunities to optimize health and lifestyle by adopting such devices. Spurred by these promises, users are also driven by curiosity and exploration to adopt and use the device with the aim of quantifying the self for the purpose of self-knowledge through ... More
Presented by Mimmi SJÖKLINT, Ioanna CONSTANTIOU, Matthias TRIER on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 30-02 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
The significance of governance has been recognized in IT Outsourcing (ITO) research and practice. While the concept of governance is rooted from various reference disciplines, as a leading knowledge resource for outsourcing, the discipline of IS has contributed to the conceptualization of ITO governance with multiplex interpretations and from different aspects. To synthesize these contributions of ... More
Presented by Tingting LIN on 27 May 2015 at 15:30
Type: Complete Research Paper Session: 08-01 - Economics and Value of IS
Track: 08 - Economics and Value of IS
Since the ongoing proliferation of information technology (IT) in our private and professional lives, researchers have been concerned with the conceptualization and measurement of the “value” that technology brings us. To this end, researchers have based their assumptions and theories on the technological achievements and perceptions of technology at that time. Ever since the introduction of s ... More
Presented by Maedeh YASSAEE on 27 May 2015 at 11:00
Type: Complete Research Paper Session: 09-01 - Economics behind Societal and Industrial Transformation through IS
Track: 09 - Economics behind Societal and Industrial Transformation through IS
The increase usage of collaborative consumption services illustrates a significant shift in modern consumption behaviour. In order to simplify the process of collaborative consumption services, some providers are increasing the integration of IS and in some cases they are eliminating human interaction. We investigate how acceptance of collaborative consumption is affected by the elimination of hum ... More
Presented by Simon TRANG on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 20-01 - Human-centred Information Systems
Track: 20 - Human-centred Information Systems
Effort has been central in decision-making and effort saving is one of the main benefits of the use of recommendation agents (RAs). Since human-computer interactions tend to mimic human social en-counters, we focus on two distinct types of perceived effort, namely user and RA effort. In two experi-mental studies in diverse empirical contexts, we provide generalizable insights on how these types ca ... More
Presented by Dimitrios TSEKOURAS on 27 May 2015 at 11:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 21 - Sustainably Digital
It has been argued that information systems have the potential to support the pursuit of becoming more environmentally sustainable. The majority of studies in green IS has been focused on investigating the organizational level. Accordingly, the proportion of studies pertaining to green IS used by individuals in comparison has been neglected and only recently garnered more interest in research. Thu ... More
Presented by An BUI, Daniel VEIT on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 28-01 - Media Management
Track: 28 - Media Management and Information Systems
The media industry has been struggling to create sustainable business models for news content in the digital era. While the collapse of the traditional business models can be largely attributed to the rise of information technology, it can also assist in creating new once. Technological advances allow online merchants to offer a variety of personalization features, enabling them to tailor their of ... More
Presented by Michael WESSEL, Ferdinand THIES on 27 May 2015 at 12:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 04 - Business Analytics and Knowledge Management
In consumer and information systems research, it remains unclear how consumers consider smartphone app recommendations in the course of their decision making process that leads to product choices in the physical store. Moreover, it is unclear which type of information smartphone apps should transport to consumers and if there are any customer segmentation criteria for smartphone app design. With r ... More
Presented by Sandro SCHOPFER on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 04-02 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
Organisations need networks to leverage external knowledge, particularly for SMEs with their limited resources. Organisations use networks for knowledge sharing to foster innovation. This use of networks bears risks like the unwanted spill-over of knowledge. Consequently, organisa-tions need to balance sharing and protecting knowledge. While scholars have extensively inves-tigated the sharing pers ... More
Presented by Stefan THALMANN on 28 May 2015 at 16:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
Many technological developments of the past two decades come with the promise of greater IT flexi-bility, i.e. greater capacity to adapt IT. These technologies are increasingly used to improve organiza-tional routines that are not affected by large, hard-to-change IT such as ERP. Yet, most findings on the interaction of routines and IT stem from contexts where IT is hard to change. Our research ex ... More
Presented by Jens DIBBERN, Tim LEHRIG, Oliver KRANCHER on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 22-03 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
Many countries worldwide are striving for improving the quality of care and for reducing costs in the health care sector by establishing large IT infrastructures. In Germany, the introduction of the electronic health card and the national telematics infrastructure is lagging years behind the original schedule. In this paper, we describe and analyze a case study of one selected part of this ultra-l ... More
Presented by Paul DREWS on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 08 - Economics and Value of IS
In the age of multi-channel advertisements, it is imperative for businesses to understand how advertisements are perceived by the consumer. While several studies in marketing and information systems have studied ad design, ad effectiveness, and potential outcomes like satisfaction and sales, few have studied the effect of advertisements on a dyadic level. In this study, we point out that ads are r ... More
Presented by Tianhui TAN, Prasanta BHATTACHARYA on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 26-02 - Digitization in the Public Sector
Track: 26 - Digitization in the Public Sector
This paper reports on a study of the use of a competence management system in a public healthcare organization. Even though systems for documenting and managing competence information have been implemented widely in most sectors, there is a lack of research focusing the adoption and use of such systems in general, and in particular within the public sector. The use of the system was studied throug ... More
Presented by Ulrika LUNDH SNIS on 27 May 2015 at 16:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 05 - Business Process Management
In todays digitized and globalized economy, many industries simultaneously face increasing competi-tive pressures and unprecedented speed of change in business conditions. As IT budgets are limited, process owners and IT departments need to decide how to divide their spending on efficiency-enhancing and flexibility-enhancing IT capabilities to optimally support the execution of business pro-cesses ... More
Presented by Carl HECKMANN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 11-01 - Enterprise Systems Crossing Organizational Boundaries
Track: 11 - Enterprise Systems Crossing Organizational Boundaries
Based on the Resource-Based View (RBV) literature, this study aims at developing and imple-menting a novel and comprehensive model so as to measure the effect of CRM resources on CRM capabilities and the effect of the latter on business performance. CRM resources are de-fined as infrastructural CRM resources (i.e. technological resources, human resources, and or-ganizational resources), and cultur ... More
Presented by Fahed AL-DUWAILAH, Maged ALI on 28 May 2015 at 09:30
Type: Complete Research Paper Session: 16-01 - Methods, Tools and Human Factors in IS/IT Management
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
This experimental study analyzes how two key factors, information load and creativity, influence decision making in escalation situations in which decision makers reinvest further resources in a losing course of action even when information indicates that the IT project is performing poorly and should be discontinued. Whereas previous studies focus on the complexity of information, this study inve ... More
Presented by Peter Gordon ROETZEL on 27 May 2015 at 11:00
Type: Complete Research Paper Session: 07-05 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
In this paper, we investigate the possible impact of crowdsourcing on organisational practices. We answer the research question of whether and to what extent the practices of crowdmapping impact humanitarian organisations. To answer this question, we examine a crowdmapping initiative during a natural disaster. The data collection is based on forty interviews with different actors including crowdma ... More
Presented by Abdul REHMAN SHAHID on 28 May 2015 at 16:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 14 - Adoption and Diffusion
Organisations continue to invest substantially in enterprise systems with the planned expectations that employees will utilise these technologies to enhance organisational competitive advantages in a progressive global marketplace. However, researchers have found that the functional potential of many of these systems are underutilised and rarely infused into individuals’ work practices. Much of ... More
Presented by Farkhondeh HASSANDOUST on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 08-02 - Economics and Value of IS
Track: 08 - Economics and Value of IS
Consumer search is analysed in a cross-sector study of six markets in the US, Germany and UK using online panel data. Two constructs are used to measure the search process: the consideration set and use of price comparison engines. The consideration sets range from 2.3 to 3.1 in the US, from 2.3 to 2.6 in Germany and from 2.6 to 3.2 in the UK, regardless of the use of price comparison engines. The ... More
Presented by Julia JACOBS, Christopher HOLLAND on 27 May 2015 at 14:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 31 - Security and Privacy of Information and IS
A deficiency exists in the Information Systems Security literature because of the paucity of research aimed at understanding the mind of the ‘insider criminal’. Much of the academic and popular press focuses on external breaches but the greatest danger to an organisation lurks within. Whatever the motivation, the ‘trusted agent’ inside the organisation has the potential to do more damage t ... More
Presented by Sean BROWNE on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 20-02 - Human-centred Information Systems
Track: 20 - Human-centred Information Systems
Consumer technologies have intensified the blurring between work and private spaces. For instance, employees increasingly use privately owned devices for work or company provided devices for private tasks. By means of a multiple case study in four organisations, we investigate the current use of consumer IT in organisations in relation to the increased blurring between work and private life. With ... More
Presented by Sebastian KÖFFER, Kevin ORTBACH, Björn NIEHAVES on 27 May 2015 at 15:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 18 - Business Models
The “Lean Start-up” Methodology challenges preconceived notions of business model rigidity which have been associated with establishing “brick and mortar” firms, enabling entrepreneurs to adopt a prototyping approach to business model development. This research in progress paper explores the challenges inherent in developing the business model for a social media app; “HuddleMe” through ... More
Presented by Bradley KALGOVAS on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-01 - Decision Support
Track: 03 - Decision Support
In the design of wire-based networks, the implementation of infrastructure is a major cost component. One way to obtain cost savings is to coordinate trenching activities of different network operators, e.g., telecommunication providers may join forces with local communities when digging roads or pavements. In this work, the Multi-Commodity Cable Trench Problem (MC-CTP) is introduced that aims at ... More
Presented by Silvia SCHWARZE on 28 May 2015 at 17:30
Type: Complete Research Paper Session: 01-01 - The Networked Society
Track: 01 - The Networked Society
While materiality is an important concept in IS research, there is little consensus as to how "materiality" ought to be understood. We find that the term is typically used, often implicitly, to mean "physicality" or the corporeal existence of objects. Grounded in a widely held "folk ontology" characteristic of modern Western thinking this view makes intuitive sense to us. It breaks down however wh ... More
Presented by Ella HAFERMALZ, Kai RIEMER on 28 May 2015 at 11:00
Type: Complete Research Paper Session: 27-02 - Accounting Information Systems
Track: 27 - Accounting Information Systems
Non-performing loans (NPLs) that turn into bad debt or dead loans are a problem for Italy's banking industry. To some extent, this is unavoidable. Previously, Italian banks have given the impression that their risk controls for loans are unsuccessful because the banks own a disproportionate amount of NPLs. These banks are now paying more attention to the management of these risks. (Vaidya S.H., 20 ... More
Presented by Elena BRUNO, Arianna LAZZINI, Guiseppina IACOVIELLO on 29 May 2015 at 11:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 20 - Human-centred Information Systems
IT devices connected to Internet, such as computers, tablets and smartphones, are commonly used in organizations. At the same time, organizational employees increasingly perform non-work related activities at work by using the IT resources, which is defined as personal Internet use (PIU) in workplace. Multiple models have been developed by previous studies to investigate why employees perform PIU. ... More
Presented by Hemin JIANG on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 31-02 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
In this paper we present and validate a novel attacker model based on the economic notion that the attacker has limited resources to forge a new attack. We focus on the vulnerability exploitation case, whereby the attacker has to choose whether to exploit a new vulnerability or keep an old one. We postulate that most vulnerabilities remain unattacked, and that the exploit development cycle relates ... More
Presented by Luca ALLODI on 28 May 2015 at 14:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 17 - Service Innovation, Engineering and Management
Due to increasing numbers of students at German universities large-scale learning services are still a common default. These learning services lack interaction as well as feedback to assess learners’ knowledge on the cognitive levels of educational objectives. This situation is alarming, since interaction and feedback in order to assess the own learning progress are important factors for individ ... More
Presented by Katja LEHMANN, Jan Marco LEIMEISTER on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 14 - Adoption and Diffusion
The search for strategies to mitigate undesirable economic, ecological, and social effects of harmful resource consumption has become an important, socially relevant topic. An obvious starting point for businesses that wish to make value creation more sustainable is to increase the utilization rates of existing resources. Modern social Internet technology is an effective means by which to achieve ... More
Presented by Martin MATZNER, Friedrich CHASIN, Lydia TODENHÖFER on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 19 - Advancing Theories and Theorizing in IS Research
This paper presents a research design to develop a general theory of agile project management to describe and explain the effects of adopting agile methodologies in a comprehensive and integrative way. The theory is to contain the key constructs and their relations responsible for the effects and success of agile methodologies in current practice. This theory’s scope is grander than existing the ... More
Presented by Andreas DRECHSLER, Frederik AHLEMANN on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 10-02 - Enterprise Modeling
Track: 10 - Enterprise Modeling
Competing in a global, open and dynamic ecosystem of firms, SMEs require a strategic management tool to manage co-evolution with dynamic environments. To sustain their competitive advantages, SMEs must enhance the capacity of orchestrating and integrating resources/capabilities to adopt/shape their chosen ecosystem and meet the emergent market needs. Drawing from existing literature and preliminar ... More
Presented by Eng CHEW on 29 May 2015 at 11:00
Type: Complete Research Paper Session: 13-01 - Sociotechnical Approaches to Organizational Learning and Change
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
This paper aims to enhance our understanding of the bridging mechanisms underlying information system (IS) enabled change in multi-site implementation projects, and explore opportunities for intentionally shaping such change. To achieve this, we develop and empirically demonstrate the added value of a multi-site practice perspective. The perspective conceptualizes IS-enabled change as a product of ... More
Presented by Eveline HAGE, Albert BOONSTRA on 29 May 2015 at 10:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 22 - Digital Health Initiatives
Early detection and tailored treatment of job strain is important because it negatively affects the health condition of employees, the performance of organizations, and the overall costs of the health care system likewise. Although there exist several self-report instruments for measuring job strain, one major limitation is the low frequency of measurements and, related to it, high-effort and high ... More
Presented by Flavius KEHR on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 19-01 - Advancing Theories and Theorizing in IS Research
Track: 19 - Advancing Theories and Theorizing in IS Research
In spite of more than 25 years of research, the nature of Information Systems (ISs) remains elusive. To this end, a new conceptualization of ISs from a neurobiological perspective is proposed. ISs are seen as instruments for action, which in turn requires coordination. We posit that the phylogenetic evolution has endowed humans with a neurobiological substrate enabling coordination. The construct ... More
Presented by Lars TAXÉN on 28 May 2015 at 16:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 14 - Adoption and Diffusion
Smartphones are the most personal devices. The kind of apps we install are therefore closely linked to our habits and personality. In this research-in-progress paper, we aim to provide two key contributions. First, we aim to advance the body of knowledge in technology adoption research by explaining adoption of specific mobile apps by using the Big Five personality traits. Second, we provide a sca ... More
Presented by Remo Manuel FREY, Alexander ILIC on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 31-01 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
Internet users are increasingly concerned about their information privacy based on how individuals and organisations access and handle personal information. So far, literature has mostly dealt with information privacy concerns, referring to how individuals perceive organisational privacy practices, or with privacy risks in general. Yet, a deeper understanding is missing regarding the consequences ... More
Presented by Sabrina HAUFF, Virpi TUUNAINEN, Daniel VEIT on 28 May 2015 at 12:00
Type: Complete Research Paper Session: 23-02 - Openness and IT
Track: 23 - Openness and IT
Open Data and Open APIs have been recognized as valuable approaches for society and business. The validity of data driven decision making can be questioned due to inaccurate data and lack of sufficient provenance knowledge. We explored healthcare data entry situations in administrative patient encounter processes. A wide variety of empirical data was analysed by using frameworks from three discipl ... More
Presented by Sami LAINE on 28 May 2015 at 11:30
Type: Complete Research Paper Session: 18-02 - Business Models
Track: 18 - Business Models
Business model innovations (BMIs) are one of the key activities organizations must undertake to survive and thrive. As information systems (IS) penetrate more and more aspects of life, they become an important factor affecting both the process and the outcome of business model innovations. The increased importance of IS in a growing number of industries has led various researchers to focus on exam ... More
Presented by Andre HANELT, Björn HILDEBRANDT on 29 May 2015 at 12:00
Type: Complete Research Paper Session: 21-01 - Sustainably Digital
Track: 21 - Sustainably Digital
Municipalities consume over 67% of global energy and are responsible for over 70% of greenhouse gas emissions (GHG). The Intergovernmental Panel on Climate Change warns that rapid adjustments need to happen at a global level, or the effects of climate change will be irreversible. The contribution of municipalities is therefore vital if GHG emissions are to be reduced. Our research is timely in its ... More
Presented by Ray HACKNEY on 28 May 2015 at 16:30
Type: Complete Research Paper Session: 04-04 - Business Analytics and Knowledge Management
Track: 04 - Business Analytics and Knowledge Management
The advances in Big Data and Business Analytics (BA) have provided unprecedented opportunities for organizations to innovate. With new and unique insights gained from BA, companies are able to develop new or improve existing products/services. However, few studies have investigated the mechanism through which BA contributes to a firm’s innovation success. This research aims to address this gap. ... More
Presented by Yanqing DUAN on 29 May 2015 at 12:00
Type: Complete Research Paper Session: 01-02 - The Networked Society
Track: 01 - The Networked Society
The Internet of Things is widely regarded as one of the most disruptive technologies as it integrates Internet-enabled physical objects into the networked society and makes these objects increasingly autonomous partners in digitised value chains. After transforming internal processes and enhancing efficiency, the Internet of Things yields the potential to transform traditional business-to-customer ... More
Presented by Maximilian ROEGLINGER, Alexandra KEES, Anna Maria OBERLAENDER on 28 May 2015 at 15:00
Type: Complete Research Paper Session: 07-04 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Recognizing the potentially ruinous effect of negative reviews on the reputation of the hosts as well as a subjective nature of the travel experience judgements, peer-to-peer accommodation sharing platforms, like Airbnb, have readily embraced the “response” option, empowering hosts with the voice to challenge, deny or at least apologize for the subject of critique. However, the effects of diff ... More
Presented by Olga ABRAMOVA, Hanna KRASNOVA, Peter BUXMANN on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 30-02 - IS Strategy and Governance
Track: 30 - IS Strategy and Governance
The outsourcing of information technology (IT) to external vendors promises lower delivery cost while attaining higher delivery quality. Despite these positive prospects, many information technology out-sourcing (ITO) projects still fail, often due to an unsuccessful client-vendor relationship. Most research to date has focused on investigating this relationship from the clients’ perspective, ev ... More
Presented by Nikolaus SCHMIDT, Christoph ROSENKRANZ on 27 May 2015 at 15:00
Type: Complete Research Paper Session: 14-03 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
Consumerization of information technology (IT) refers to consumer technologies finding their way into enterprises. In this context, bring-your-own-device (BYOD) describes the phenomenon of privately-owned mobile devices being brought into organizations. While research on the general topic is scarce, initial studies have identified personal innovativeness in IT as one important driver for this beha ... More
Presented by Kevin ORTBACH on 28 May 2015 at 14:30
Type: Complete Research Paper Session: 22-02 - Digital Health Initiatives
Track: 22 - Digital Health Initiatives
This paper reports on a systematic review of the evidence into the use and impacts of e-health in community-based healthcare facilities within developing countries. Thirteen studies met our inclusion criteria. Use was influenced by infrastructural challenges, user experience, system performance problems and lack of perceived usefulness. The majority of impact studies focus on effectiveness outcome ... More
Presented by Jason COHEN, Emma COLEMAN on 27 May 2015 at 14:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 14 - Adoption and Diffusion
Drawing on the theory of consumption value, this research-in-progress strives to provide a theoretical explanation of payment technology use by investigating the relationship between consumers’ perceptions of different consumption values associated with a certain payment technology and their choice to use the technology. We conducted the study in the context of Denmark, a Northern European count ... More
Presented by Xiao XIAO, Jonas HEDMAN on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 26 - Digitization in the Public Sector
In recent years, we have seen an ever increasing push for new public e-services. Such e-services must be useful and beneficial for governments but also for citizens. In order to develop e-services that are effective, efficient and satisfactory for the citizens, the citizens have to be kept in focus and be involved in the development process. However, municipalities face pressure to develop a wide ... More
Presented by Jesper HOLGERSSON on 27 May 2015 at 17:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 03 - Decision Support
The influence of emotions on decision making is widely accepted, however, research investigat-ing emotions within decision support systems is scarce. Previous research showed that via emo-tion regulation decision makers can significantly improve their decisions. However, a sound perception of emotions is a foundation for beneficial emotion regulation. In this paper, we pro-pose the use of live bio ... More
Presented by Ewa LUX, Marc ADAM, Jella PFEIFFER, Florian HAWLITSCHEK on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 13-02 - Sociotechnical Approaches to Organizational Learning and Change
Track: 13 - Sociotechnical Approaches to Organizational Learning and Change
This paper reports on an analysis of the change caused by an e-textbook implementation in a school in South Africa. The PSIC model, a change model from ICT enabled change in organisations, was considered because it affirms existing educational research, but also extends it by recognising the episodic nature of change. On a vertical level the model allowed the researchers to identify and distinguis ... More
Presented by Machdel MATTHEE on 29 May 2015 at 11:00
Type: Research-in-Progress Paper Session: Poster Session
Track: 16 - Methods, Tools and Human Factors in IS/IT Management
Invalid measurement of constructs in survey research often remains undetected and can lead to false conclusions. An important determinant of a construct’s measurement validity is how it is modeled. A construct can often be modeled in different ways, such as the sum of its parts or the cause of its effects. Since each of these models is associated with a unique set of errors, the common practice ... More
Presented by Sander Paul ZWANENBURG on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 07-04 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Product ratings have become an integral element of online businesses especially for experience goods, yet seem to be prone to biases that shift most of the distribution towards the extreme points of the scales. Response biases due to inherent traits (such as acquiescence or extreme response style) are widely investigated in survey design and marketing research, yet little is known about how the ra ... More
Presented by Dimitrios TSEKOURAS on 28 May 2015 at 14:00
Type: Complete Research Paper Session: 05-02 - BPM
Track: 05 - Business Process Management
Business Process Management (BPM) has been an important research field for decades. Latest technological advances have increased the transparency that can be created over processes. Although associated to various advantages, organizations struggle to identify processes for which investments in visibility-creating technologies are profitable. Existing research has largely investigated the outcomes ... More
Presented by Enrico GRAUPNER, Alexander MAEDCHE on 28 May 2015 at 15:00
Type: Complete Research Paper Session: 31-01 - Security and Privacy of Information and IS
Track: 31 - Security and Privacy of Information and IS
Reputation systems provide a valuable method to measure the trustworthiness of sellers or the quality of products in an e-commerce environment. Due to their economic importance, reputation systems are subject to many attacks. A common problem are unfair ratings which are used to unfairly increase or decrease the reputation of an entity. Although being of high practical relevance, unfair rating att ... More
Presented by Johannes SÄNGER on 28 May 2015 at 11:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 22 - Digital Health Initiatives
Healthcare workers continue to operate in challenging environments when assessing and treating patients in low and middle-income countries (LMIC). These difficulties are exacerbated when it comes to the assessment of infant vital signs e.g. pulse, blood pressures. As part of the EU funded Supporting LIFE project, our aim is to develop a Mobile Health (mHealth) Android application with Wearable Vit ... More
Presented by Yvonne O'CONNOR on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 12-01 - Enterprise Transformation – Purposeful design or organic emergence?
Track: 12 - Enterprise Transformation – Purposeful design or organic emergence?
We suggest a method that conceptualizes a company’s IS architecture—its set of information systems (IS) and integrations—as a weighted and directed graph. Going beyond an undifferentiated treatment of integration qualities, we present a scoring model to assign integration weights to integration links. Thereupon, we introduce weighted centrality measures from network analysis to identify impo ... More
Presented by Daniel FUERSTENAU, Christian GLASCHKE on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 07-06 - Social Media Research and Analytics
Track: 07 - Social Media Research Analytics
Despite researchers have made a great deal of effort on exploring the reasons of travel consumers’ participation in UGC sites and the roles of these sites in different phases of their travel, knowledge on what factors influence travel consumers’ behavioral intentions in social media still remains largely unknown to both scholars and practitioners. With the attempts to find out this, we conduct ... More
Presented by Guopeng YU on 29 May 2015 at 10:00
Type: Complete Research Paper Session: 02-01 - Big Data
Track: 02 - Big Data
The analysis of text-based user-generated content (UGC) on the Web has become one highly acclaimed topic in recent years both in theory and practice. As users are able to participate and publicly comment on almost any webpage nowadays, UGC occurs scattered across the web and mixes with various content types such as advertising texts, product descriptions or other editorial articles. Holistic resea ... More
Presented by Marc EGGER on 27 May 2015 at 15:30
Type: Complete Research Paper Session: 28-01 - Media Management
Track: 28 - Media Management and Information Systems
Monetizing their users’ personal information instead of charging a fee has become an established revenue model for platform operators—a new form of media companies specialized in aggregating, managing, and distributing user-generated online content. However, the commodification of privacy leads to privacy concerns that might be a risk for such businesses. Thus, a new approach is to focus on co ... More
Presented by Michel SCHREINER, Thomas HESS on 27 May 2015 at 11:00
Type: Complete Research Paper Session: 27-01 - Accounting Information Systems
Track: 27 - Accounting Information Systems
Electronic invoice processes are characterized by various software solutions, legal uncertainty, heter-ogeneous demands, lack of know how, and information system infrastructure incompatibilities. Due to this complexity and the uncertainty that companies face, a holistic map of risk factors of e-invoice processes is required. Companies must be conscious not only about potential opportunities but al ... More
Presented by Angelica CUYLEN on 29 May 2015 at 09:00
Type: Complete Research Paper Session: 06-02 - Cloud Computing Services
Track: 06 - Cloud Computing Services
Adoption of cloud computing in organizations is increasing at a rapid pace. It is expected that the majority of the organizations in industrialized nations will be using cloud services to some extent in the near future. In this review I categorize adoption factors utilized in the literature and identify determinants playing a key role in organizations’ decision to adopt cloud. I analyze both qua ... More
Presented by Aleksandre ASATIANI on 28 May 2015 at 11:30
Type: Complete Research Paper Session: 17-03 - Service Innovation, Engineering and Management
Track: 17 - Service Innovation, Engineering and Management
Customer self-service technologies (SST) have been gaining increasing economic importance given their proliferation in the customer service industry. Self-service kiosks have gradually been replacing traditional service employees and their progress is expected to continue. The growing relevance of SST results in the need for companies to understand why customers are willing to use SST and which mo ... More
Presented by Alexandra CETTO, Mathias KLIER on 27 May 2015 at 17:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 17 - Service Innovation, Engineering and Management
The diffusion of electric mobility suffers from an immature and expensive battery technology. Reusing electric vehicle batteries (EVBs) is a prospective opportunity for lowering the total costs of ownership of electric vehicles and using scarce natural resources more efficiently. However, to determine how to reuse a battery is a complex decision problem. In this study we set out to develop a desig ... More
Presented by Sebastian BRÄUER, Daniel BEVERUNGEN, Benjamin KLÖR, Markus MONHOF on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 14-04 - Adoption and Diffusion
Track: 14 - Adoption and Diffusion
The digitalization of business processes is a crucial method for cutting down administrative costs, improve productivity in business processes, and achieving process transparency. Since invoices are some of the most important documents exchanged between business partners, it makes sense that in-voices be sent and received electronically. There are no formal rules that determine the format of elec- ... More
Presented by Kathrin KUEHNE, Angelica CUYLEN on 28 May 2015 at 16:00
Type: Complete Research Paper Session: 19-01 - Advancing Theories and Theorizing in IS Research
Track: 19 - Advancing Theories and Theorizing in IS Research
Design science research is a valid research methodology today in IS. Its goal is to solve wicked problems and show that IT artifacts created to solve the problem has efficacy and utility. However developing design theories or making theoretical contributions (theory as artifact) is still a challenge. This thoughtful essay is meant to provide deep insights into the interplay between theory and desi ... More
Presented by Samir CHATTERJEE on 28 May 2015 at 17:30
Type: Research-in-Progress Paper Session: Poster Session
Track: 20 - Human-centred Information Systems
Life is becoming increasingly stressful in many aspects, e.g., due to technology-induced stress and stress in organizational context. The assessment of stress experienced by individuals enables stress management and prevention with the long-term aim to avoid psychological and physiological harm from excessive stress. Commonly this assessment is performed through questionnaires on perceived stress ... More
Presented by Christian REGAL, Marco SCHMIDT on 27 May 2015 at 17:00
Type: Complete Research Paper Session: 03-01 - Decision Support
Track: 03 - Decision Support
This design research builds on the idea to combine the strengths of traditional survey research with a more practice-oriented benchmarking approach. We present selfsurvey.org, an online survey platform that allows providing instant and respondent-specific feedback based on a scientifically grounded research model and a structural equation model-based prediction technique. Based on the partial leas ... More
Presented by Till J. WINKLER on 28 May 2015 at 17:00
Type: Complete Research Paper Session: 10-01 - Enterprise Modeling
Track: 10 - Enterprise Modeling
Some process algebras were applied to enterprise business modelling for formal specification and verification. However the algebras mostly dealt with stationary cases but the distributed and mobile. π-calculus and mobile ambient can be considered for the distributed and mobile, especially to represent the movements of distributed real-time business processes. However there are some limitations to ... More
Presented by Moonkun LEE on 29 May 2015 at 09:00