Important: This instance is deprecated and will be closed soon! Please visit this platform
26-29 May 2015
Fürstenberghaus
Europe/Berlin timezone
Home > Timetable > Session details > Contribution details

Contribution Complete Research Paper

Fürstenberghaus - F2
07 - Social Media Research Analytics

The Impact of Crowdsourcing on Organisational Practices: The Case of Crowdmapping

Speakers

  • Abdul REHMAN SHAHID

Primary authors

Co-authors

Description

In this paper, we investigate the possible impact of crowdsourcing on organisational practices. We answer the research question of whether and to what extent the practices of crowdmapping impact humanitarian organisations. To answer this question, we examine a crowdmapping initiative during a natural disaster. The data collection is based on forty interviews with different actors including crowdmappers, humanitarian organisations, government specialists and technology providers. Concepts from structuration theory are applied to conceptualise and make sense of the data. The findings reveal the process of change that took place in the practices of a humanitarian organisation. They also show that these changes recursively impacted the practices of crowdmapping. We then argue that there is a duality of change between the micro-practices of crowdmapping and the macro-practices of a humanitarian organisation. The implications of the study on research and practice are then discussed.